Title: Cloudflare plugin not working
Last modified: March 22, 2017

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# Cloudflare plugin not working

 *  [D](https://wordpress.org/support/users/clocksaysnow/)
 * (@clocksaysnow)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/cloudflare-plugin-not-working/)
 * Hi,
 * My Cloudflare plugin is giving me the following message: “CSRF Token not found.
   It’s possible another plugin is altering requests sent by Cloudflare.”
 * I then deactivated all my other plugins and checked the Cloudflare plugin again.
   It still gave the same message. I’m a Cloudflare premium customer. What should
   I do please?
 * Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [jwineman](https://wordpress.org/support/users/jwineman/)
 * (@jwineman)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/cloudflare-plugin-not-working/#post-8945024)
 * Hi [@clocksaysnow](https://wordpress.org/support/users/clocksaysnow/),
 * Where do you host your WordPress blog?
 * Thanks,
    John
 *  Thread Starter [D](https://wordpress.org/support/users/clocksaysnow/)
 * (@clocksaysnow)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/cloudflare-plugin-not-working/#post-8945104)
 * It’s hosted on Hostgator.
 *  [thellimist](https://wordpress.org/support/users/furkan811/)
 * (@furkan811)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/cloudflare-plugin-not-working/#post-8945244)
 * Known softwares which can cause this issue are InfiniteWP, Wordfence. This issue
   is caused by a different software. Please check the software provided by Hostgator.
 * Thanks
 *  Thread Starter [D](https://wordpress.org/support/users/clocksaysnow/)
 * (@clocksaysnow)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/cloudflare-plugin-not-working/#post-8945362)
 * But as I mentioned, I deactivated ALL my other plugins and still got the same
   error message. So wouldn’t the problem be with the Cloudflare plugin itself rather
   than with any of my deactivated plugins?
 *  [jwineman](https://wordpress.org/support/users/jwineman/)
 * (@jwineman)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/cloudflare-plugin-not-working/#post-8945429)
 * Something else lower down the stack may be affecting it.
 * You need to open a support ticket with HostGator and ask if there is anything
   on your account which is reading `php://input`.
 * Thanks,
    John
 *  Thread Starter [D](https://wordpress.org/support/users/clocksaysnow/)
 * (@clocksaysnow)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/cloudflare-plugin-not-working/#post-8945696)
 * With all due respect, you earlier said that it was probably an incompatibility
   problem with another plugin—despite the fact that I stated that I had deactivated
   all my other plugins. So before I submit a support ticket and embark on what 
   might be a wild goose chase, let me ask you this: if everything EXCEPT the Cloudflare
   plugin is working perfectly on my website, why wouldn’t you conclude that the
   problem is with the Cloudflare plugin rather than with something else on my website?
 *  [jwineman](https://wordpress.org/support/users/jwineman/)
 * (@jwineman)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/cloudflare-plugin-not-working/#post-8945816)
 * [@clocksaysnow](https://wordpress.org/support/users/clocksaysnow/),
 * We read the post body [here](https://github.com/cloudflare/Cloudflare-WordPress/blob/master/src/WordPress/Proxy.php#L105).
   According to the [php://input documentation](http://php.net/manual/en/wrappers.php.php#refsect1-wrappers.php-changelog)
   the `php://input` buffer wasn’t made reusable until PHP 5.6.
 * When the plugin returns the error you’re getting it means something is reading`
   php://input` BEFORE our plugin has a chance to read it. _Usually_ this is another
   WordPress plugin, but not always. Since these requests are being sent from our
   plugin to our plugin nothing else should be reading them.
 * Your options are to either upgrade to PHP 5.6+ or debug further with your host.
   Unfortunately there is nothing more we can do.
 * Thanks,
    John
    -  This reply was modified 9 years, 2 months ago by [jwineman](https://wordpress.org/support/users/jwineman/).

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Cloudflare plugin not working’ is closed to new replies.

 * ![](https://ps.w.org/cloudflare/assets/icon-256x256.png?rev=2471183)
 * [Cloudflare](https://wordpress.org/plugins/cloudflare/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cloudflare/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cloudflare/)
 * [Active Topics](https://wordpress.org/support/plugin/cloudflare/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cloudflare/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cloudflare/reviews/)

 * 7 replies
 * 3 participants
 * Last reply from: [jwineman](https://wordpress.org/support/users/jwineman/)
 * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/cloudflare-plugin-not-working/#post-8945816)
 * Status: not resolved