Title: Cloudinary PlugIn creates error with Patterns Last modified: February 1, 2025 --- # Cloudinary PlugIn creates error with Patterns * Resolved [prodport](https://wordpress.org/support/users/prodport/) * (@prodport) * [1 year, 3 months ago](https://wordpress.org/support/topic/cloudinary-plugin-creates-error-with-patterns/) * I’m using the Cloudinary plugin ver 3.24 with WordPress 6.7.1 and GeneratePress. When I go to access any pattern and click to view, I get an error. If I copy the error to the clipboard, I get this: * ```wp-block-code TypeError: Cannot read properties of null (reading 'querySelectorAll') at Object.event (https://z9wmaqc4h1-staging.onrocket.site/wp-content/plugins/cloudinary-image-management-and-manipulation-in-the-cloud-cdn/js/block-editor.js?ver=3.2.4:1:3706) at https://z9wmaqc4h1-staging.onrocket.site/wp-content/plugins/cloudinary-image-management-and-manipulation-in-the-cloud-cdn/js/block-editor.js?ver=3.2.4:1:3555 at https://z9wmaqc4h1-staging.onrocket.site/wp-includes/js/dist/data.min.js?ver=7c62e39de0308c73d50c:2:19884 at Array.forEach () at n (https://z9wmaqc4h1-staging.onrocket.site/wp-includes/js/dist/data.min.js?ver=7c62e39de0308c73d50c:2:19872) at Object.emit (https://z9wmaqc4h1-staging.onrocket.site/wp-includes/js/dist/data.min.js?ver=7c62e39de0308c73d50c:2:20019) at s (https://z9wmaqc4h1-staging.onrocket.site/wp-includes/js/dist/data.min.js?ver=7c62e39de0308c73d50c:2:20143) at https://z9wmaqc4h1-staging.onrocket.site/wp-includes/js/dist/data.min.js?ver=7c62e39de0308c73d50c:2:20667 at https://z9wmaqc4h1-staging.onrocket.site/wp-includes/js/dist/data.min.js?ver=7c62e39de0308c73d50c:2:18995 at v (https://z9wmaqc4h1-staging.onrocket.site/wp-includes/js/dist/data.min.js?ver=7c62e39de0308c73d50c:2:8167) ``` * If I disable the Cloudinary plugin, I can proceed. Viewing 7 replies - 1 through 7 (of 7 total) * [Wissam @ Cloudinary](https://wordpress.org/support/users/wissamcloudinary/) * (@wissamcloudinary) * [1 year, 3 months ago](https://wordpress.org/support/topic/cloudinary-plugin-creates-error-with-patterns/#post-18279690) * Hi there,   Thanks for reaching out.  If you can share any further details of the issue, that will definitely help us to identify a solution.  Also, in order to be able to further investigate the issue you’re experiencing, may I ask you to please share a system report from the plugin as explained in this [help centre article](https://support.cloudinary.com/hc/en-us/articles/360022260599-How-to-generate-a-system-report-on-the-WordPress-plugin-)? The system report will contain details of how the plugin is configured and details of your WordPress environment. If you can also add some specific assets to the system report (see the 2nd video in the article for an example) that would also be helpful.  With this info, we will take a deeper look into it on our end, trying to reproduce the issue to better understand the root cause of it.  Would you also be willing to provide us with temporary access to a sandbox environment of your site, where we can take a look and debug directly if we can’t identify an issue from the contents of the report?  Looking forward to your update.  Kind regards, Wissam * Thread Starter [prodport](https://wordpress.org/support/users/prodport/) * (@prodport) * [1 year, 3 months ago](https://wordpress.org/support/topic/cloudinary-plugin-creates-error-with-patterns/#post-18280240) * I have the JSON file but I don’t how I can attach a file. Do you have a support address I can send to? * I did create a short video to show the problem. [https://app.screencast.com/OMRK6zsxwQhbe](https://app.screencast.com/OMRK6zsxwQhbe) * And happy to give you access to staging. Problem happens on production. Main differences is I can’t update some staging plugins because of author restrictions. * Plugin Support [Anthony @ Cloudinary](https://wordpress.org/support/users/atdcloud/) * (@atdcloud) * [1 year, 3 months ago](https://wordpress.org/support/topic/cloudinary-plugin-creates-error-with-patterns/#post-18280380) * Hi, * Thank you for the update. In order to further investigate the issue you’re experiencing, may I ask you to please share a system report from the plugin as explained in this [help centre article](https://support.cloudinary.com/hc/en-us/articles/360022260599-How-to-generate-a-system-report-on-the-WordPress-plugin-)? Thank you, * Thread Starter [prodport](https://wordpress.org/support/users/prodport/) * (@prodport) * [1 year, 3 months ago](https://wordpress.org/support/topic/cloudinary-plugin-creates-error-with-patterns/#post-18280381) * As i mentioned, I have the JSON file but I need an address to post it to since I can’t attach a file here. * Plugin Support [Anthony @ Cloudinary](https://wordpress.org/support/users/atdcloud/) * (@atdcloud) * [1 year, 3 months ago](https://wordpress.org/support/topic/cloudinary-plugin-creates-error-with-patterns/#post-18280439) * Hi, Please email that system report to [support@cloudinary.com](https://wordpress.org/support/topic/cloudinary-plugin-creates-error-with-patterns/support@cloudinary.com?output_format=md) * Regards, * Thread Starter [prodport](https://wordpress.org/support/users/prodport/) * (@prodport) * [1 year, 3 months ago](https://wordpress.org/support/topic/cloudinary-plugin-creates-error-with-patterns/#post-18282903) * I sent the required files to this address. I got back an AI response from Fin. I followed instructions to let folks know I still needed help. Hopefully, you got the info. * [Wissam @ Cloudinary](https://wordpress.org/support/users/wissamcloudinary/) * (@wissamcloudinary) * [1 year, 3 months ago](https://wordpress.org/support/topic/cloudinary-plugin-creates-error-with-patterns/#post-18317922) * Hi there, Thanks for sending over the required files! We’ve received your support ticket, and our team is reviewing your case. * Since this is now being handled via the support ticket, I’ll go ahead and close this thread. If you have any further updates or questions, feel free to follow up directly through your ticket. Thanks! Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Cloudinary PlugIn creates error with Patterns’ is closed to new replies. * ![](https://ps.w.org/cloudinary-image-management-and-manipulation-in-the-cloud- cdn/assets/icon-256x256.png?rev=2377259) * [Cloudinary - Deliver Images and Videos at Scale](https://wordpress.org/plugins/cloudinary-image-management-and-manipulation-in-the-cloud-cdn/) * [Frequently Asked Questions](https://wordpress.org/plugins/cloudinary-image-management-and-manipulation-in-the-cloud-cdn/#faq) * [Support Threads](https://wordpress.org/support/plugin/cloudinary-image-management-and-manipulation-in-the-cloud-cdn/) * [Active Topics](https://wordpress.org/support/plugin/cloudinary-image-management-and-manipulation-in-the-cloud-cdn/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/cloudinary-image-management-and-manipulation-in-the-cloud-cdn/unresolved/) * [Reviews](https://wordpress.org/support/plugin/cloudinary-image-management-and-manipulation-in-the-cloud-cdn/reviews/) ## Tags * [cloudinary](https://wordpress.org/support/topic-tag/cloudinary/) * 7 replies * 3 participants * Last reply from: [Wissam @ Cloudinary](https://wordpress.org/support/users/wissamcloudinary/) * Last activity: [1 year, 3 months ago](https://wordpress.org/support/topic/cloudinary-plugin-creates-error-with-patterns/#post-18317922) * Status: resolved