Title: Cloudinary uploads PDF
Last modified: November 11, 2021

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# Cloudinary uploads PDF

 *  Resolved [danielkoch95](https://wordpress.org/support/users/danielkoch95/)
 * (@danielkoch95)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/cloudinary-uploads-pdf/)
 * Hi, we have issue with PDF files in media gallery. Seems like cloudinary plugin
   uploads PDF files and we cannot use them on the site anymore. For example this
   link [pdf-file](https://res.cloudinary.com/vesmirne-kure/images/v1636489544/2018-10-18-zadost-o-akreditace-autoklub-ceske-republiky/2018-10-18-zadost-o-akreditace-autoklub-ceske-republiky.pdf?_i=AA)
   
   The file is an inaccessible and I do not see any option to remove PDF files from
   sync. Docx files are alright and does not sync with Cloudinary. Is there a way
   to remove PDF files from sync?

Viewing 1 replies (of 1 total)

 *  Plugin Support [loic @ cloudinary](https://wordpress.org/support/users/loiccloudinary/)
 * (@loiccloudinary)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/cloudinary-uploads-pdf/#post-15058715)
 * Hi [@danielkoch95](https://wordpress.org/support/users/danielkoch95/),
 * By default PDF and ZIP files are restricted from delivery as mentioned here: 
   [https://support.cloudinary.com/hc/en-us/articles/360016480179-PDF-or-ZIP-files-appearing-in-Media-Library-but-download-URLs-return-an-error-](https://support.cloudinary.com/hc/en-us/articles/360016480179-PDF-or-ZIP-files-appearing-in-Media-Library-but-download-URLs-return-an-error-).
 * If you’d like this restriction to be lifted, please open a request using this
   link: [https://support.cloudinary.com/hc/en-us/requests/new](https://support.cloudinary.com/hc/en-us/requests/new).
 * In general, our plugin doesn’t support excluding assets from the sync when Auto-
   Sync is ON but we do have this as a roadmap item for a future release.
 * Best,
    Loic

Viewing 1 replies (of 1 total)

The topic ‘Cloudinary uploads PDF’ is closed to new replies.

 * ![](https://ps.w.org/cloudinary-image-management-and-manipulation-in-the-cloud-
   cdn/assets/icon-256x256.png?rev=2377259)
 * [Cloudinary - Deliver Images and Videos at Scale](https://wordpress.org/plugins/cloudinary-image-management-and-manipulation-in-the-cloud-cdn/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cloudinary-image-management-and-manipulation-in-the-cloud-cdn/#faq)
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 * 1 reply
 * 2 participants
 * Last reply from: [loic @ cloudinary](https://wordpress.org/support/users/loiccloudinary/)
 * Last activity: [4 years, 7 months ago](https://wordpress.org/support/topic/cloudinary-uploads-pdf/#post-15058715)
 * Status: resolved