Title: COD method not working Secure submit plugin active
Last modified: August 23, 2022

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# COD method not working Secure submit plugin active

 *  Resolved [consider01](https://wordpress.org/support/users/consider01/)
 * (@consider01)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/cod-method-not-working-secure-submit-plugin-active/)
 * Hello, When WooCommerce SecureSubmit Gateway plugin is active – place order (
   submit) button cannot be triggered for COD method. It seems the created iframe#
   secure-payment-field-submit blocks COD payment method. Once plugin is deactivated–
   checkout functions work correctly. This occurs on both demo site and live site.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [consider01](https://wordpress.org/support/users/consider01/)
 * (@consider01)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/cod-method-not-working-secure-submit-plugin-active/#post-15943213)
 * Additional with plugin active. If I check out using false credit card credentials
   and have credit method selected, transaction fails as expected but choosing other
   method (COD, check) then submit button completes the transaction. Without the
   card fail step COD and checks can not be submitted.
 *  Plugin Author [SecureSubmit](https://wordpress.org/support/users/markhagan/)
 * (@markhagan)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/cod-method-not-working-secure-submit-plugin-active/#post-15947291)
 * Hi [@consider01](https://wordpress.org/support/users/consider01/),
 * We’re sorry to hear you’re having trouble. Would you mind linking to your shop
   so that we can have a look? We’ve been unable to reproduce these symptoms in 
   our testing.
 * Feel free to reach out to us directly at [developers@heartland.us](https://wordpress.org/support/topic/cod-method-not-working-secure-submit-plugin-active/developers@heartland.us?output_format=md)
 *  Thread Starter [consider01](https://wordpress.org/support/users/consider01/)
 * (@consider01)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/cod-method-not-working-secure-submit-plugin-active/#post-15949998)
 * I have tested on two different sites (demo and live versions) I have also added
   plugin to this site for your testing. Fake products have been included. Please
   try to purchase using COD or check payment method. [https://sailorsaint.com/](https://sailorsaint.com/)
    -  This reply was modified 3 years, 9 months ago by [consider01](https://wordpress.org/support/users/consider01/).
 *  Plugin Author [SecureSubmit](https://wordpress.org/support/users/markhagan/)
 * (@markhagan)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/cod-method-not-working-secure-submit-plugin-active/#post-15953185)
 * Hi [@consider01](https://wordpress.org/support/users/consider01/),
 * Thank you for bringing this to our attention. This will be resolved in an update
   to our plugin which will be available no later than the 30th.
 *  Thread Starter [consider01](https://wordpress.org/support/users/consider01/)
 * (@consider01)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/cod-method-not-working-secure-submit-plugin-active/#post-15953401)
 * Thank you for your response and attention.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘COD method not working Secure submit plugin active’ is closed to new 
replies.

 * ![](https://ps.w.org/woocommerce-securesubmit-gateway/assets/icon-256x256.png?
   rev=3385858)
 * [Global Payments SecureSubmit Gateway](https://wordpress.org/plugins/woocommerce-securesubmit-gateway/)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-securesubmit-gateway/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-securesubmit-gateway/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-securesubmit-gateway/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-securesubmit-gateway/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [consider01](https://wordpress.org/support/users/consider01/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/cod-method-not-working-secure-submit-plugin-active/#post-15953401)
 * Status: resolved