Title: Code Issues and No Support = Disaster
Last modified: February 26, 2026

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# Code Issues and No Support = Disaster

 *  [customk9](https://wordpress.org/support/users/customk9/)
 * (@customk9)
 * [3 months, 1 week ago](https://wordpress.org/support/topic/code-issues-and-no-support-disaster/)
 * Worst customer service I have seen. Code is trash, multiple issues…all the time
   and their support is terrible. They hardly ever answer chat and if they do they
   create a “Support Ticket” and guess what, the they do not answer th support tickets.
   Probably due to the high volume of support tickets they get because of their 
   bad code.

Viewing 1 replies (of 1 total)

 *  Plugin Support [WPEM Support](https://wordpress.org/support/users/wpem/)
 * (@wpem)
 * [3 months, 1 week ago](https://wordpress.org/support/topic/code-issues-and-no-support-disaster/#post-18835486)
 * Hello,
 * [@customk9](https://wordpress.org/support/users/customk9/)
 * We’re really sorry to hear about your experience and we truly understand how 
   frustrating that must feel. Your feedback is important to us, and we’d genuinely
   like the opportunity to look into this for you.
 * Could you please provide the support ticket number That will allow us to locate
   your case quickly and assist you from our end as soon as possible.
 * Regards,
 * WP Event Manager.

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [WPEM Support](https://wordpress.org/support/users/wpem/)
 * Last activity: [3 months, 1 week ago](https://wordpress.org/support/topic/code-issues-and-no-support-disaster/#post-18835486)