Title: Code string visible by clients Last modified: May 20, 2020 --- # Code string visible by clients * Resolved [maps1990](https://wordpress.org/support/users/maps1990/) * (@maps1990) * [6 years ago](https://wordpress.org/support/topic/code-string-visible-by-clients/) * Hi, * After I activated the plugin and entered my Analytics ID, a line of code appears when a client hovers the Add to cart button. “Ajouter au panier” is what normally appears and it’s now followed by code. Screenshot: [https://ibb.co/R0CycN2](https://ibb.co/R0CycN2) I guess this is not a normal behavior, any clue how to avoid this? * Side question: I don’t want to use the Facebook Pixel side of the plugin since I already have the right code for this, and I see there is not way of puttings these settings [https://ibb.co/HHBkgGj](https://ibb.co/HHBkgGj) on “OFF”. Can I safely assume that since I didn’t enter the Facebook ID, your plugin will focus on Google Analytics only, or will it detect the Facebook code and send information there too? * Best, * Maps Viewing 11 replies - 1 through 11 (of 11 total) * Thread Starter [maps1990](https://wordpress.org/support/users/maps1990/) * (@maps1990) * [6 years ago](https://wordpress.org/support/topic/code-string-visible-by-clients/#post-12892095) * Hey dev! Do you still offer support for the free version? Best wishes, Paul * Plugin Author [PixelYourSite](https://wordpress.org/support/users/pixelyoursite/) * (@pixelyoursite) * [6 years ago](https://wordpress.org/support/topic/code-string-visible-by-clients/#post-12892120) * Yes, we do. Sorry for the late reply. * Regarding the first issue, I don’t know what’s the cause of it, probably some conflict with the theme. We need to look at the page, if possible. * Regarding your second question, if you leave the ID field empty, no Facebook related code will be added. There’s also an option to turn this OFF even if the ID is present. You can find it if you click on the “Facebook Pixel” link from our right-side menu. * Thread Starter [maps1990](https://wordpress.org/support/users/maps1990/) * (@maps1990) * [6 years ago](https://wordpress.org/support/topic/code-string-visible-by-clients/#post-12893116) * Regarding second question: oh wow I hadn’t seen that right side menu, well noted. Regarding the first one: I just contacted you through your website’s form, feel free to let me know if you haven’t received anything Best, Paul * [NextLevelBros](https://wordpress.org/support/users/nextlevelbros/) * (@nextlevelbros) * [6 years ago](https://wordpress.org/support/topic/code-string-visible-by-clients/#post-12907611) * Hi! * I am having the exact same issue described by maps1990. * It looks like this: [Error screenshot](https://www.genuinetastes.com/wp-content/uploads/2020/05/PIXELYOURSITE-ADD-TO-CART-ERROR.png) * The website is [https://www.genuinetastes.com/shop/](https://www.genuinetastes.com/shop/) * Should I also send a support email via your website or is this the appropriate avenue to try and get this resolved? * I have disabled the plugin for now of course, so if you visit the site now you wont see the error. - This reply was modified 6 years ago by [NextLevelBros](https://wordpress.org/support/users/nextlevelbros/). * Plugin Author [PixelYourSite](https://wordpress.org/support/users/pixelyoursite/) * (@pixelyoursite) * [5 years, 12 months ago](https://wordpress.org/support/topic/code-string-visible-by-clients/#post-12908448) * [@nextlevelbros](https://wordpress.org/support/users/nextlevelbros/) this is a theme related problem, please contact the theme’s support. * Thread Starter [maps1990](https://wordpress.org/support/users/maps1990/) * (@maps1990) * [5 years, 11 months ago](https://wordpress.org/support/topic/code-string-visible-by-clients/#post-12943677) * [@nextlevelbros](https://wordpress.org/support/users/nextlevelbros/) : I think we are using the same Theme, Woodmart. My support period expired, did you contact the about the issue? I may have found code to remove completely the line, but it could be nice if the theme devs told how to force it to show “Add to cart” instead of fetching the data somewhere, with the added code. Best, Paul - This reply was modified 5 years, 11 months ago by [maps1990](https://wordpress.org/support/users/maps1990/). * [NextLevelBros](https://wordpress.org/support/users/nextlevelbros/) * (@nextlevelbros) * [5 years, 11 months ago](https://wordpress.org/support/topic/code-string-visible-by-clients/#post-12943940) * [@maps1990](https://wordpress.org/support/users/maps1990/) Hi Paul, as PixelYourSite has replied above, it’s an issue with the Theme that cannot be fixed by the plugin developer, the Theme developer needs to fix it/update the Theme. I did not get around to looking further into that since other things took my attention in the meantime. - This reply was modified 5 years, 11 months ago by [NextLevelBros](https://wordpress.org/support/users/nextlevelbros/). * Thread Starter [maps1990](https://wordpress.org/support/users/maps1990/) * (@maps1990) * [5 years, 11 months ago](https://wordpress.org/support/topic/code-string-visible-by-clients/#post-12944063) * [@nextlevelbros](https://wordpress.org/support/users/nextlevelbros/) I know this is Theme related, hence my question about contacting the Theme support (the reason I discuss it on the plugin support thread is to help other Woodmart users start using Pixelmysite too once you or me find a solution). * I found some code that seems to do the trick but I need to test it further before posting it. * [NextLevelBros](https://wordpress.org/support/users/nextlevelbros/) * (@nextlevelbros) * [5 years, 11 months ago](https://wordpress.org/support/topic/code-string-visible-by-clients/#post-12944917) * [@maps1990](https://wordpress.org/support/users/maps1990/) Aha I get ya. Well good luck with it, would be cool if you can share it if you find a solution, I will do the same. * Plugin Author [PixelYourSite](https://wordpress.org/support/users/pixelyoursite/) * (@pixelyoursite) * [5 years, 8 months ago](https://wordpress.org/support/topic/code-string-visible-by-clients/#post-13443739) * I’m sharing here a code that was recommended by the theme support to one of our clients. It is suppose to fix the tooltip issue with the Woodmart theme. * .woodmart-tltp span.woodmart-tooltip-label, div.tooltip-inner { display:none;}. woodmart-tltp span.woodmart-tooltip-label:before, div.tooltip.top .tooltip-arrow{ display:none; } .woodmart-buttons>div a span.woodmart-tooltip-label:before { display:none; } * Thread Starter [maps1990](https://wordpress.org/support/users/maps1990/) * (@maps1990) * [5 years, 8 months ago](https://wordpress.org/support/topic/code-string-visible-by-clients/#post-13443868) * +1 for this, I had found the same code on a forum and it does remove the message. Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Code string visible by clients’ is closed to new replies. * ![](https://ps.w.org/pixelyoursite/assets/icon-256x256.jpg?rev=3178123) * [PixelYourSite - Your smart PIXEL (TAG) & API Manager](https://wordpress.org/plugins/pixelyoursite/) * [Frequently Asked Questions](https://wordpress.org/plugins/pixelyoursite/#faq) * [Support Threads](https://wordpress.org/support/plugin/pixelyoursite/) * [Active Topics](https://wordpress.org/support/plugin/pixelyoursite/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/pixelyoursite/unresolved/) * [Reviews](https://wordpress.org/support/plugin/pixelyoursite/reviews/) ## Tags * [add to cart](https://wordpress.org/support/topic-tag/add-to-cart/) * [code](https://wordpress.org/support/topic-tag/code/) * 11 replies * 3 participants * Last reply from: [maps1990](https://wordpress.org/support/users/maps1990/) * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/code-string-visible-by-clients/#post-13443868) * Status: resolved