Title: Collecting taxes – Some customers are tax exempt – How do you not collect taxes
Last modified: February 7, 2018

---

# Collecting taxes – Some customers are tax exempt – How do you not collect taxes

 *  [jimavey](https://wordpress.org/support/users/jimavey/)
 * (@jimavey)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/collecting-taxes-some-customers-are-tax-exempt-how-do-you-not-collect-taxes/)
 * At least half of my customers are tax exempt – either non profits or using the
   products for resale to others. A feature WPeC needs is to have a way to exempt
   a non profit from having taxes collected at checkout. Now I have taxes set at
   8% across the US. But that causes as many customer issues as it solves. How do
   others deal with the people who claim “tax exempt”? I ask them to fax or email
   their exemption paperwork. I’m in the US and each state is different, and then
   manually send them an invoice for what they want to order. I’m hoping for some
   of checkbox perhaps, that would say “I’m tax exempt” and then have them be instructed
   to send in their paperwork – of course, everyone will say they are tax exempt,
   but hopefully I can have the sale compelated and sort out the paperwork later
   as opposed to someone leaving the site without completing the sale- which is 
   what is happening now. How do others deal with this issue? Some states don’t 
   collects sales tax either, others are higher than 8%, I know it’s a problem and
   collecting taxes is going to be the site owner’s responsibility soon if it isn’t
   already. Looking guidance on how to approach this. Thank you.

Viewing 1 replies (of 1 total)

 *  [therebel49](https://wordpress.org/support/users/therebel49/)
 * (@therebel49)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/collecting-taxes-some-customers-are-tax-exempt-how-do-you-not-collect-taxes/#post-10008862)
 * How did you get it to apply taxes? I cannot get it to work on the latest update.

Viewing 1 replies (of 1 total)

The topic ‘Collecting taxes – Some customers are tax exempt – How do you not collect
taxes’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-e-commerce_ebebeb.svg)
 * [WP eCommerce](https://wordpress.org/plugins/wp-e-commerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-e-commerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-e-commerce/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-e-commerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-e-commerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-e-commerce/reviews/)

## Tags

 * [tax exempt](https://wordpress.org/support/topic-tag/tax-exempt/)
 * [taxes](https://wordpress.org/support/topic-tag/taxes/)

 * 1 reply
 * 2 participants
 * Last reply from: [therebel49](https://wordpress.org/support/users/therebel49/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/collecting-taxes-some-customers-are-tax-exempt-how-do-you-not-collect-taxes/#post-10008862)
 * Status: not a support question