Thanks buddy
I’m not actually using cpanel-whm-imap-exchange I’m using a managed wordpress server. I do have an SMTP mailer installed so I don’t think it can be that.
In which case, work through these debugging steps to figure out what is breaking at what point, https://www.creopressto.com/not-receiving-email-notifications-comments-wordpress-fix/ – should help you to get to the bottom of this
Thanks again Michael
unfortunately I got a page not found from that link ‘No Results Found’
Are you sure the link is correct / up to date ?
Cheers
Andrew
Your persistence is legendary and appreciated but unfortunately still no cigar
In which case, that is all the help I can be. I’d suggest speaking with your web host, sounds like they have restricted something. Some web hosts turn off features like PHP Mail and require various types of authentication when it comes to email. Anything email related is a pain to debug. Good luck 🙂
Thanks for all your generous help Michael !
I agree but as you would expect so far my ISP is blaming it on plugins even though they admit the problem must be on their server. So they have left me to try to figure it out for myself which as you know is what I spent most of yesterday trying to do.
I’m not experienced about how this forum works; are you actually from WordPress ?
Move to a different web host if they are no good. You get what you pay for with web hosting, have a read over this to get yourself up to speed, https://www.contradodigital.com/resources/really-simple-guide-to-web-servers/
No I’m not from WordPress, I run Contrado Digital, a digital agency who works with WordPress on a daily basis. Drop me an email (contact form on website) if you need me to take a look at what is going on, doesn’t sound like a huge job to resolve.
These forums are for both parties, newbies and experienced people coming together to help each other.
Go Daddy are a mixed bag
I hated them until moving to their managed wordpress service. Ironically their cheaper service and their technical support is certainly better for a newbie like me as it is fully managed. The technology does seem to have it’s pro’s and cons as with any managed service, so I will keep any eye on that, thanks for the guide.
I would really appreciate you taking a look ! Is their a private way of me sending you login details ?
I don’t think this forum is capable of doing PMs. Drop me a message through the contact form on our website and I’ll pick this up and get back to you through email instead.
Done
Thank you very much for that Michael
Much appreciated !!
Andrew
