Title: communications error
Last modified: May 7, 2019

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# communications error

 *  Resolved [veggera](https://wordpress.org/support/users/veggeras/)
 * (@veggeras)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/communications-error/)
 * Hello,
 * I have used MyCreed successfully on my site but in the last 2 days when users
   try to purchase points I got error
 * `communications error`
 * While trying to purchase points, I’m sure nothing changed on my side but for 
   some reason buy points function has been not working now!

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [WPExperts.io](https://wordpress.org/support/users/wpexpertsio/)
 * (@wpexpertsio)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/communications-error/#post-11507696)
 * Hey [@veggeras](https://wordpress.org/support/users/veggeras/),
 * Can you please define a bit more about this error or can you share your error
   log of paypal with us. Also some screenshots or screenrecording will help us 
   understand your issue more clearly.
 * Thanks!
 *  [rossiback](https://wordpress.org/support/users/rossiback/)
 * (@rossiback)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/communications-error/#post-11992504)
 * I am having exactly the same problem, When trying to purchase more points, you
   get communications error. Buy points function is not working. Any solutions to
   it? Pls.
 *  [varietecommerce](https://wordpress.org/support/users/varietecommerce/)
 * (@varietecommerce)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/communications-error/#post-12225627)
 * [@wpexpertsio](https://wordpress.org/support/users/wpexpertsio/)
    This is NOT
   resolved. Many people are having this issue. You have failed to even reply. Why
   can’t Paypal communicate? Even when it does show the popup to click continue 
   to pay, when it gets to PayPal, it says that it couldn’t complete. You all need
   to work hard to figure this out instead of letting it go after having charged
   people. Check your email. I sent you one..
 *  Plugin Author [WPExperts.io](https://wordpress.org/support/users/wpexpertsio/)
 * (@wpexpertsio)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/communications-error/#post-12257065)
 * Hi [@varietecommerce](https://wordpress.org/support/users/varietecommerce/),
 * Can you let us know the version of plugin you are using.
 * Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘communications error’ is closed to new replies.

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 * [Points Management System For Gamification, Ranks, Badges, and Loyalty Rewards Program - myCred](https://wordpress.org/plugins/mycred/)
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 * 4 replies
 * 4 participants
 * Last reply from: [WPExperts.io](https://wordpress.org/support/users/wpexpertsio/)
 * Last activity: [6 years, 5 months ago](https://wordpress.org/support/topic/communications-error/#post-12257065)
 * Status: resolved