Title: Compatibility and functionality
Last modified: June 19, 2022

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# Compatibility and functionality

 *  Resolved [stivenson2005](https://wordpress.org/support/users/stivenson2005/)
 * (@stivenson2005)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/compatibility-and-functionality-2/)
 * Hey there,
 * I am wondering if this plugin will be able to send an SMS of the order detail
   of a product that is raffle product. The raffle plugin were using is WP-Raffel,
   and for the time being we are using Twilio SMS but this doesnt send the order
   details like the product bought, like the generated raffle ticket number. So 
   to save me some time from registering, installing and configuring and set up 
   a test site so decided to take my shot t asking here instead.
 * Appreciate your help and insight.
 * Regards,
    Mark

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Cozy Vision](https://wordpress.org/support/users/cozyvision1/)
 * (@cozyvision1)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/compatibility-and-functionality-2/#post-15749900)
 * Thank you for contacting us.
 * Unfortunately, we have never tested our plugin with WP-Raffel and is currently
   not in our supported plugin list.
 *  Thread Starter [stivenson2005](https://wordpress.org/support/users/stivenson2005/)
 * (@stivenson2005)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/compatibility-and-functionality-2/#post-15749904)
 * Really appreciate the prompt response.
 * How about the order data? will I be able to send an sms with the order data?
 * because the WPraffel keep its number in the order_data_column at the backend 
   of the WC when viewing the order details, the generated ticket number is stored
   there.
 * Appreciate your effort and time really.
 *  Plugin Author [Cozy Vision](https://wordpress.org/support/users/cozyvision1/)
 * (@cozyvision1)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/compatibility-and-functionality-2/#post-15749908)
 * As i can check WP-Raffel stores generated ticket numbers in a different table
   named wooraffle_tickets_customer_to_tickets.
 * So you will not be able to send those data using our plugin.
 *  Thread Starter [stivenson2005](https://wordpress.org/support/users/stivenson2005/)
 * (@stivenson2005)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/compatibility-and-functionality-2/#post-15749920)
 * Thank you for the clarification and the prompt response. Highly appreciated and
   shows great customer service at your end. 🙂
 * have a great weekend!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Compatibility and functionality’ is closed to new replies.

 * ![](https://ps.w.org/sms-alert/assets/icon-128x128.gif?rev=2715210)
 * [SMS Alert – SMS & OTP for WooCommerce, Order Notifications & Abandoned Cart Recovery](https://wordpress.org/plugins/sms-alert/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/sms-alert/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/sms-alert/)
 * [Active Topics](https://wordpress.org/support/plugin/sms-alert/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/sms-alert/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/sms-alert/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [stivenson2005](https://wordpress.org/support/users/stivenson2005/)
 * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/compatibility-and-functionality-2/#post-15749920)
 * Status: resolved