Compatibility issue with Astra Theme

  • Resolved Dan Zan

    (@softeye73)


    1 year, 9 months ago

    Variation Swatches Version 1.0.10

    Astra Version 4.8.0 & 4.7.X

    Symptom: the “Product Image Hover Style” feature stoped working and ignore any settings.

    rolling back or disabling Variation Swatches plugin fix the issue

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Aamir

    (@aamiribsf)

    1 year, 9 months ago

    Hello @softeye73,

    Greetings for the day!

    I have tried to replicate the issue on my end with Astra Pro version 4.8.0 and variation swatches latest version. However, the “Product Image Hover Style” feature seems to be working fine for me.

    Here is the reference screen recording: https://bsf.d.pr/v/v975TP

    Looking forward to hearing from you.

    Best Regards,

    Thread Starter Dan Zan

    (@softeye73)

    1 year, 9 months ago

    Hi @aamiribsf ,

    Thank you for your response.

    After further investigation, I’ve found that version 1.0.8 works correctly, while all subsequent versions (1.0.9, 1.0.10) have failed.

    I noticed that it runs smoothly in your environment, and I’m puzzled as to why something that I can consistently reproduce in mine works without any issues on your end. I have cleared both my cache and the Astra cache.

    I will continue to investigate and will provide an update soon.

    Thanks again for your assistance.

    Thread Starter Dan Zan

    (@softeye73)

    1 year, 9 months ago

    Thanks to Astra support team the issue resolved. However, I cant clearly understand what cause the issue.

    regardless, im closing the issue as resolve

    Thanks again

    Thread Starter Dan Zan

    (@softeye73)

    1 year, 9 months ago

    I think I found the cause. (at least on y environment) after upgrading the plugin from 1.0.9 or 1.0.10 the value of “Enable for Shop page” is set to off. :-/

    Plugin Support Aamir

    (@aamiribsf)

    1 year, 9 months ago

    Hello @softeye73,

    Thanks for the update. Glad that the issue is resolved.

    If you have more questions, please don’t hesitate to raise a new ticket! 

    Have a great day ahead 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

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