Title: Compatibility Issues
Last modified: September 2, 2021

---

# Compatibility Issues

 *  Resolved [nina2813](https://wordpress.org/support/users/nina2813/)
 * (@nina2813)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/compatibility-issues-40/)
 * I’ve been using Google Web Stories for a while, but recently (last two weeks)
   I can’t publish anything. It always says there’s a compatibility error. I turned
   off all of my plugins, but it still happens. I also tried deleting and reinstalling
   Google Web Stories but it still doesn’t work.
    I’d love to keep posting them 
   so I really want to get this fixed.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Pascal Birchler](https://wordpress.org/support/users/swissspidy/)
 * (@swissspidy)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/compatibility-issues-40/#post-14831835)
 * Hi there,
 * Could you please share the URL of your website or a story you’ve already published
   where you get this message?
 *  Thread Starter [nina2813](https://wordpress.org/support/users/nina2813/)
 * (@nina2813)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/compatibility-issues-40/#post-14831849)
 * It’s on the app itself (ninaoutandabout.ca). when I’m in the plug in it shows
   up under the “priority” area of things that need to be changed
 *  Plugin Author [Pascal Birchler](https://wordpress.org/support/users/swissspidy/)
 * (@swissspidy)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/compatibility-issues-40/#post-14832019)
 * Does it also show the message if you edit one of your existing stories like [https://ninaoutandabout.ca/web-stories/10-best-destinations-for-solo-female-travel/](https://ninaoutandabout.ca/web-stories/10-best-destinations-for-solo-female-travel/)
   in the editor?
 * Note that the checklist doesn’t prevent you from publishing.
 * All your existing stories look fine, so it could be possible that the message
   is simply a false positive, in which case you could ignore the message.
 *  Thread Starter [nina2813](https://wordpress.org/support/users/nina2813/)
 * (@nina2813)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/compatibility-issues-40/#post-14848706)
 * It let’s me change others. But on any new ones, it won’t let me click “update”
   or “publish” when I try to. It stays greyed out no matter what I do.
 *  Plugin Author [Pascal Birchler](https://wordpress.org/support/users/swissspidy/)
 * (@swissspidy)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/compatibility-issues-40/#post-14850388)
 * I see! Thanks for the additional information.
 * The greyed out buttons are actually unrelated to that checklist item and are 
   an issue related to media upload. We’ve added some improvements in this area 
   in our upcoming release (due out this week) which should hopefully fix this. 
   We’ll keep you updated on it.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Compatibility Issues’ is closed to new replies.

 * ![](https://ps.w.org/web-stories/assets/icon.svg?rev=2386543)
 * [Web Stories](https://wordpress.org/plugins/web-stories/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/web-stories/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/web-stories/)
 * [Active Topics](https://wordpress.org/support/plugin/web-stories/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/web-stories/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/web-stories/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Pascal Birchler](https://wordpress.org/support/users/swissspidy/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/compatibility-issues-40/#post-14850388)
 * Status: resolved