compatibility issues with Elementor

  • Resolved robertota87

    (@robertota87)


    1 year, 8 months ago

    hello, I have compatibility problems with Elementor and Elemntor Pro. In particular, as soon as I activate your plugin I lose the display of the lottie files inserted using the Elementor widget.
    I have already followed the instructions to increase the php memory limit but it did not help.

    Thanks

    • This topic was modified 1 year, 8 months ago by robertota87.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Leap13

    (@leap13)

    1 year, 8 months ago

    Hi @robertota87

    We are so sorry for the inconvenienice you are having.

    Could you please share a screenshot that shows how the Lottie widget looks before/after activating Premium Addons so I can give it a look and see what is going there?

    Thread Starter robertota87

    (@robertota87)

    1 year, 8 months ago

    Hi, I’m attaching the 2 screens. One with the plugin active and one with the plugin deactivated. Simply, when I activate the plugin the lottie file does not appear.

    Thank

    Plugin active

    Plugin deactived

    Plugin Author Leap13

    (@leap13)

    1 year, 8 months ago

    Hi @robertota87

    I believe this happens because the Lottie.js file is loaded twice on your page. Please add the code below in your theme’s functions.php file and let me know if it did the trick:

    add_action( ‘wp_enqueue_scripts’, function() {

        wp_deregister_script( ‘lottie-js’ );

    wp_dequeue_script( ‘lottie-js’ );

    }, 1000 );

    Thread Starter robertota87

    (@robertota87)

    1 year, 8 months ago

    perfect, it seems to work.

    Thanks

    Plugin Author Leap13

    (@leap13)

    1 year, 7 months ago

    Great, you can’t imagine how much I’m glad that I managed to help you 🙂

    We would be really grateful if you could please do us a BIG favor by rating Premium Addons for Elementor on our WordPress page. This really would give us a huge push forward to make things better ❤️️

    Thanks,

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘compatibility issues with Elementor’ is closed to new replies.