Title: compatibility problem?
Last modified: June 23, 2025

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# compatibility problem?

 *  Resolved [antonic93](https://wordpress.org/support/users/antonic93/)
 * (@antonic93)
 * [11 months, 2 weeks ago](https://wordpress.org/support/topic/compatibility-problem-25/)
 * Hi, I definitely have a compatibility issue with your plugin.
 * After updating the plugin: Print Invoice and Delivery Notes for WooCommerce to
   version 5.6.0
 * The other plugin that seems to be affected is Pro WooCommerce estimated delivery
   date for product | shipping date for product
 * after a roll back everything is ok again
 * [https://ibb.co/8LcZZTFK](https://ibb.co/8LcZZTFK) I attach a screenshot
    -  This topic was modified 11 months, 2 weeks ago by [antonic93](https://wordpress.org/support/users/antonic93/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [priyankajagtap](https://wordpress.org/support/users/priyankajagtap/)
 * (@priyankajagtap)
 * [11 months, 2 weeks ago](https://wordpress.org/support/topic/compatibility-problem-25/#post-18526752)
 * Hi [@antonic93](https://wordpress.org/support/users/antonic93/),
 * Thank you for reaching out and providing the details along with the screenshot.
   We apologize for any inconvenience caused.
 * Could you please confirm whether you have updated our Print Invoice & Delivery
   Notes for WooCommerce plugin to the latest version, 5.7.0? This update includes
   a fix for the issue where variation details were not appearing under the product
   details on the invoice/delivery notes/receipt templates.
 * If you’re still using an earlier version, we recommend updating the plugin to
   the latest 5.7.0 release and verifying whether the delivery date details appear
   correctly on our templates.
 * If you are already using version 5.7.0 and continue to experience this issue,
   please get in touch with us at ‘support@tychesoftwares.freshdesk.com’. We would
   be happy to investigate further and assist you in resolving the matter.
 * We look forward to your response.
 *  Thread Starter [antonic93](https://wordpress.org/support/users/antonic93/)
 * (@antonic93)
 * [11 months, 2 weeks ago](https://wordpress.org/support/topic/compatibility-problem-25/#post-18527408)
 * hi, yes, the problem occurs only after updating to the latest version (5.7.0)
   
   In fact, by doing a rollback, everything is ok again.
 * I opened a ticket on [support@tychesoftwares.freshdesk.com](https://wordpress.org/support/topic/compatibility-problem-25/support@tychesoftwares.freshdesk.com?output_format=md)
 *  Plugin Author [priyankajagtap](https://wordpress.org/support/users/priyankajagtap/)
 * (@priyankajagtap)
 * [11 months, 2 weeks ago](https://wordpress.org/support/topic/compatibility-problem-25/#post-18531923)
 * Hi [@antonic93](https://wordpress.org/support/users/antonic93/),
   Thank you for
   creating a support ticket on our ticketing system.I have checked your mentioned
   issues on our end and I have replied to you with our findings on the support 
   ticket. Please check my response and we will continue our further communication
   there on the support ticket.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘compatibility problem?’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-delivery-notes/assets/icon-256x256.jpg?rev=2829362)
 * [Print Invoice & Delivery Notes for WooCommerce](https://wordpress.org/plugins/woocommerce-delivery-notes/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-delivery-notes/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-delivery-notes/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-delivery-notes/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-delivery-notes/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-delivery-notes/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [priyankajagtap](https://wordpress.org/support/users/priyankajagtap/)
 * Last activity: [11 months, 2 weeks ago](https://wordpress.org/support/topic/compatibility-problem-25/#post-18531923)
 * Status: resolved