Title: Compatibility with Gravity Forms plugin
Last modified: October 2, 2017

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# Compatibility with Gravity Forms plugin

 *  [sarukuku](https://wordpress.org/support/users/sarukuku/)
 * (@sarukuku)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/compatibility-with-gravity-forms-plugin/)
 * We are using Gravity Forms to email forms to Zendesk. After activating the SendGrid
   plugin the emails delivered to Zendesk started showing HtML markup. I tried both
   content-type settings for SendGrid plugin but it made no difference.
 * I suspect that the SendGrid plugin touches the content of the email somehow. 
   Can you shed some more light on this and have you tested Gravity Forms with your
   plugin before (it’s pretty popular)?
 * [Here’s a screenshot](https://i.imgur.com/ld7CNPc.png) of the difference I see
   when I have the SendGrid plugin activated and deactivated.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcompatibility-with-gravity-forms-plugin%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Anonymous User 12640152
 * (@anonymized-12640152)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/compatibility-with-gravity-forms-plugin/#post-9548610)
 * Hi there,
 * Thank you for reaching out to us. We will investigate the issue and get back 
   to you ASAP.
 *  Thread Starter [sarukuku](https://wordpress.org/support/users/sarukuku/)
 * (@sarukuku)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/compatibility-with-gravity-forms-plugin/#post-9550873)
 * Great, thanks!
 *  Thread Starter [sarukuku](https://wordpress.org/support/users/sarukuku/)
 * (@sarukuku)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/compatibility-with-gravity-forms-plugin/#post-9575840)
 * Ping! Did you find time to look at this yet?
 *  Anonymous User 12640152
 * (@anonymized-12640152)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/compatibility-with-gravity-forms-plugin/#post-9579722)
 * Hi there,
 * Unfortunately we were not able to test the integration with Gravity Forms. Please
   let us know if you see the HTML tags when sending emails to other addresses. 
   Also, if possible, please send us the raw email headers of a test email that 
   you sent, even of the one you have sent to Zendesk.
 * Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Compatibility with Gravity Forms plugin’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/sendgrid-email-delivery-simplified_264460.
   svg)
 * [SendGrid](https://wordpress.org/plugins/sendgrid-email-delivery-simplified/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/sendgrid-email-delivery-simplified/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/sendgrid-email-delivery-simplified/)
 * [Active Topics](https://wordpress.org/support/plugin/sendgrid-email-delivery-simplified/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/sendgrid-email-delivery-simplified/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/sendgrid-email-delivery-simplified/reviews/)

## Tags

 * [compatibility](https://wordpress.org/support/topic-tag/compatibility/)
 * [content-type](https://wordpress.org/support/topic-tag/content-type/)

 * 4 replies
 * 2 participants
 * Last reply from: Anonymous User 12640152
 * Last activity: [8 years, 7 months ago](https://wordpress.org/support/topic/compatibility-with-gravity-forms-plugin/#post-9579722)
 * Status: not resolved