Title: Compatible with Multisite?
Last modified: November 3, 2024

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# Compatible with Multisite?

 *  Resolved [alexli126](https://wordpress.org/support/users/alexli126/)
 * (@alexli126)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/compatible-with-multisite-26/)
 * Hello,
 * I activated this plugin on the main site of Multisite, and I noted there is some
   delay to place an order on Woocommerce site, since order email will be automatically
   sent out once some place an order.
 * If the delay time is too long, that might cause customer confused.
 * Could you please confirm if it is compatible with Multisite? or anyway to improve
   the speed or avoid any delay?
 * Thanks

Viewing 1 replies (of 1 total)

 *  Plugin Support [Ibrahim Sharif](https://wordpress.org/support/users/ibrahimsharif/)
 * (@ibrahimsharif)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/compatible-with-multisite-26/#post-18124693)
 * Hello [@alexli126](https://wordpress.org/support/users/alexli126/),
 * I understand the concern you have raised regarding the delay in sending order
   emails through WooCommerce when using FluentSMTP on a Multisite installation.
   I can confirm that FluentSMTP is indeed compatible with Multisite, and I’d be
   happy to assist you in resolving this issue.
 * First and foremost, enabling the Debug Log in WordPress is crucial to identify
   potential errors or bottlenecks that may be causing the delay. Here’s how you
   can do it:
    1. Locate the wp-config.php file in the root directory of your WordPress installation.
    2. Find the following line: **define(‘WP_DEBUG’, false);**
    3. Change the value from false to true.
    4. Add a new line below it: **define(‘WP_DEBUG_LOG’, true);**
 * This will enable debugging and log all errors and notices to a debug.log file.
   You can access this file via an FTP client or your hosting control panel’s file
   manager.
 * Once debugging is activated, reproduce the issue by placing an order on your 
   WooCommerce site. This will generate a log entry in the debug.log file, which
   you can review for any potential errors or performance bottlenecks.
 * By providing us with the contents of the debug.log file, we can further investigate
   the root cause of the delay and provide you with a targeted solution.
 * Additionally, I recommend checking if any other plugins or server configurations
   might be contributing to the slowdown. Deactivating non-essential plugins one
   at a time can help determine if any of them are causing conflicts.
 * Please let us know if you have any further questions or encounter any difficulties
   while enabling debugging. We are here to assist you every step of the way.
 * Thank you

Viewing 1 replies (of 1 total)

The topic ‘Compatible with Multisite?’ is closed to new replies.

 * ![](https://ps.w.org/fluent-smtp/assets/icon.svg?rev=2458343)
 * [FluentSMTP - WP SMTP Plugin with Amazon SES, SendGrid, MailGun, Postmark, Google and Any SMTP Provider](https://wordpress.org/plugins/fluent-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/fluent-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/fluent-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/fluent-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/fluent-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/fluent-smtp/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Ibrahim Sharif](https://wordpress.org/support/users/ibrahimsharif/)
 * Last activity: [1 year, 7 months ago](https://wordpress.org/support/topic/compatible-with-multisite-26/#post-18124693)
 * Status: resolved