Title: Complete 3d model not loading
Last modified: January 7, 2022

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# Complete 3d model not loading

 *  Resolved [claraeon](https://wordpress.org/support/users/claraeon/)
 * (@claraeon)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/complete-3d-model-not-loading/)
 * We are trying to add the shortcode of 3d model into our courses. We are able 
   to add the short code, however, only part of the model works.
 * Please assist.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcomplete-3d-model-not-loading%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Abu Hayat](https://wordpress.org/support/users/abuhayat/)
 * (@abuhayat)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/complete-3d-model-not-loading/#post-15255382)
 * [@claraeon](https://wordpress.org/support/users/claraeon/) Cannot access the 
   page, it says
    DIRECT ACCESS TO UNITS IS NOT ALLOWED
 *  Thread Starter [claraeon](https://wordpress.org/support/users/claraeon/)
 * (@claraeon)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/complete-3d-model-not-loading/#post-15257089)
 * The page is private and will need login. how do I share that? Is there a private
   reply option or support email?
 *  Plugin Author [Abu Hayat](https://wordpress.org/support/users/abuhayat/)
 * (@abuhayat)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/complete-3d-model-not-loading/#post-15257485)
 * [hayat@bplugins.com](https://wordpress.org/support/topic/complete-3d-model-not-loading/hayat@bplugins.com?output_format=md)
 *  Thread Starter [claraeon](https://wordpress.org/support/users/claraeon/)
 * (@claraeon)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/complete-3d-model-not-loading/#post-15268567)
 * Hi
 * I have sent an email to the above-mentioned email id. Please check and revert.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Complete 3d model not loading’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/3d-viewer_f5cc8a.svg)
 * [3D Viewer – Display Interactive 3D Models](https://wordpress.org/plugins/3d-viewer/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/3d-viewer/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/3d-viewer/)
 * [Active Topics](https://wordpress.org/support/plugin/3d-viewer/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/3d-viewer/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/3d-viewer/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [claraeon](https://wordpress.org/support/users/claraeon/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/complete-3d-model-not-loading/#post-15268567)
 * Status: resolved