Completed order email sent, status still processing

  • Resolved modd1uk

    (@modd1uk)


    6 years ago

    Hi, I’m wondering if anybody can help me.

    If I add a tracking number (with “mark as completed”) already ticked, the customer gets a completed order email, but the status in woocommerce orders still says processing, it doesn’t update to completed.

    The order notes say ” order status changed from processing to completed” but it doesn’t actually change to completed.

    Any ideas? The plugin is perfect for what I need, I’d just like to fix this one issue pleaseeeeeeeeee

    • This topic was modified 6 years ago by modd1uk.
Viewing 1 replies (of 1 total)
  • Plugin Author Zorem

    (@zorem)

    6 years ago

    Hi, We checked this but we can’t replicate this issue. Maybe you have a conflict with another plugin. Try to deactivate all other plugin and just activate WooCommerce and AST and try this.

    Thanks,

Viewing 1 replies (of 1 total)

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  • 1 reply
  • 2 participants
  • Last reply from: Zorem
  • Last activity: 6 years ago
  • Status: resolved