Title: Completed orders
Last modified: September 16, 2020

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# Completed orders

 *  Resolved [kare93](https://wordpress.org/support/users/kare93/)
 * (@kare93)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/completed-orders-3/)
 * Hello,
 * I have a question for your plugin. When someone pay with his card, does the system
   make the “on hold” order to “completed” automatically?
 * In my e-shop nothing is changed. I make them completed by myself.
 * Thanks in advance.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [George Kapsalakis](https://wordpress.org/support/users/georgekapsalakis/)
 * (@georgekapsalakis)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/completed-orders-3/#post-13412386)
 * Hello,
    If the transaction is successful the plugin is going to change the order
   status to processing, since completed status has to be when you process the order(
   shipment etc) Completed status is going to be set by plugin only if all order
   items are downloadable, so in that case there is no need for you to have any 
   action.
 * If your order is not getting the process status after completion of payment you
   probably have a misconfiguration.
    What returning urls you have declared in viva
   wallets admin dashboard?
 *  [firerm](https://wordpress.org/support/users/firerm/)
 * (@firerm)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/completed-orders-3/#post-13427205)
 * Να ρώτησω ( στα Ελληνικά ) όταν μια συναλλαγή ολοκληρωθεί πρέπει να είναι Virtual(
   εικονικό) και Downloadable ( μεταφωρτόσιμο ) ή μόνο μεταφωρτόσιμο ? γιατί όταν
   το έχω και στα 2 μου το κάνει εκκρεμεί
    -  This reply was modified 5 years, 8 months ago by [firerm](https://wordpress.org/support/users/firerm/).
    -  This reply was modified 5 years, 8 months ago by [firerm](https://wordpress.org/support/users/firerm/).
 *  [firerm](https://wordpress.org/support/users/firerm/)
 * (@firerm)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/completed-orders-3/#post-13427265)
 * ok λύθηκε το “πρόβλημα” και τα 2 έπρεπε να είναι τσέκ
 *  [firerm](https://wordpress.org/support/users/firerm/)
 * (@firerm)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/completed-orders-3/#post-13459137)
 * update ξαφνικά οι παραγγελίες βγαίνουν σαν CANCELED αντιμετωπίζει κάποιο πρόβλημα
   το API ?
 *  Plugin Author [George Kapsalakis](https://wordpress.org/support/users/georgekapsalakis/)
 * (@georgekapsalakis)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/completed-orders-3/#post-13461674)
 * Καλημέρα [@firerm](https://wordpress.org/support/users/firerm/) συνεχίζει να 
   ισχύει το πρόβλημα;
    Μπορεί να υπήρχε κάποια δυσλειτουργία απο την μεριά της 
   viva.
 *  [firerm](https://wordpress.org/support/users/firerm/)
 * (@firerm)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/completed-orders-3/#post-13462327)
 * καλημέρα, το api της VIVA δεν είχε downtime και όλα λειτουργούσαν σωστά ( [https://status.vivawallet.com](https://status.vivawallet.com)),
   το περίεργο είναι πως μία λειτουργεί και μία όχι ! Στην πρώτη φορά που έκανα 
   την συναλλαγή όλα πήγαν καλά και redirection έκανε και όλα … με την ΙΔΙΑ κάρτα(
   Mastercard Debit ) όταν ξαναέκανα το redirection λειτούργησε αλλά σαν αποτυχημένη
   γιατί η κάρτα δεν έγινε δεκτή! Με άλλη κάρτα VISA (DEBIT) έπαιξε ! Aναρωτιέμαι
   βλέποντας και τα άλλα add on που έχετε (για όλες τις τράπεζες ) αν είναι πρόβλημα
   των τραπεζών ( ποιες κάρτες δέχονται και κάθε πότε) πραγματικά δεν βγάζω άκρη…
 * Σας ευχαριστώ για την απάντηση !
    -  This reply was modified 5 years, 8 months ago by [firerm](https://wordpress.org/support/users/firerm/).

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Completed orders’ is closed to new replies.

 * ![](https://ps.w.org/woo-payment-gateway-for-vivapayments/assets/icon-128x128.
   jpg?rev=1622915)
 * [Viva Payments - Viva Wallet WooCommerce Payment Gateway](https://wordpress.org/plugins/woo-payment-gateway-for-vivapayments/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-payment-gateway-for-vivapayments/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-payment-gateway-for-vivapayments/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-payment-gateway-for-vivapayments/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-payment-gateway-for-vivapayments/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-payment-gateway-for-vivapayments/reviews/)

## Tags

 * [woocomerce](https://wordpress.org/support/topic-tag/woocomerce/)

 * 6 replies
 * 3 participants
 * Last reply from: [firerm](https://wordpress.org/support/users/firerm/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/completed-orders-3/#post-13462327)
 * Status: resolved