Title: Completely deleted plugin returns
Last modified: August 21, 2016

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# Completely deleted plugin returns

 *  Resolved [Jeff F.](https://wordpress.org/support/users/jefferytodd/)
 * (@jefferytodd)
 * [11 years, 12 months ago](https://wordpress.org/support/topic/completely-deleted-plugin-returns/)
 * I have done this twice. Deleted the plugin, gallery folder, ngg style folder,
   and even found photos on the uploads folder. Deleted all of it. Fresh install
   and the galleries—minus the images are there.
 * I have uploaded over 650 images in 40+ albums and four wouldn’t work even though
   the images have been there. I had experienced a loss of Internet connection and
   so wanted to start from scratch. This is the second time a site I’m working on
   has troubles when there are albums. And I’ve been through all the plugin compatibility
   checks.
 * Really like to know how to erase to try it again. What other files are hidden?
   Feels like a mac thing where you have to find the hidden preferences folder in
   the hidden library. 🙂
 * thanks
 * [https://wordpress.org/plugins/nextgen-gallery/](https://wordpress.org/plugins/nextgen-gallery/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/completely-deleted-plugin-returns/#post-5015115)
 * [@jefferytodd](https://wordpress.org/support/users/jefferytodd/) –
 * Aside from the steps you have noted, are you also removing the three `*_ngg_*`
   tables and all of the NextGEN Gallery entries in the WordPress database tables:
   wp_options, wp_postmeta, and wp_usermeta.
 * This should create a completely “fresh” instance to re-install NextGEN Gallery
   into … of course, the balance of your content, etc. should still be intact.
 * We also strongly recommend a full verified backup of the entire site before even
   considering database modifications.
 * – Cais.
 *  Thread Starter [Jeff F.](https://wordpress.org/support/users/jefferytodd/)
 * (@jefferytodd)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/completely-deleted-plugin-returns/#post-5015148)
 * Aha! I did not know. and now I will.
 * And I learned the hard way at the beginning of my WordPress life about back-ups.
   🙂
 * Thank you for the quick reply.
 *  Thread Starter [Jeff F.](https://wordpress.org/support/users/jefferytodd/)
 * (@jefferytodd)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/completely-deleted-plugin-returns/#post-5015195)
 * I thought this would be a little more self-explanatory, I don’t have much experience
   with sql databases yet. I removed the three *-ngg-* tables but then don’t know
   what to remove from wp_options, wp_postmeta, and wp_usermeta. I see no *ngg* 
   on those.
 * I tried the plugin again and it was all clear, but then nothing uploaded. I appreciate
   your help, I’ll donate personally if I can’t them to spring for the Pro.
 *  Thread Starter [Jeff F.](https://wordpress.org/support/users/jefferytodd/)
 * (@jefferytodd)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/completely-deleted-plugin-returns/#post-5015203)
 * I was able to resolve the issue with the server.
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/completely-deleted-plugin-returns/#post-5015214)
 * [@jefferytodd](https://wordpress.org/support/users/jefferytodd/) – Good to read
   you have this resolved. Thanks for all of the follow-up responses, too.
 * – Cais.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Completely deleted plugin returns’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/)
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 * 5 replies
 * 2 participants
 * Last reply from: [photocrati](https://wordpress.org/support/users/photocrati/)
 * Last activity: [11 years, 11 months ago](https://wordpress.org/support/topic/completely-deleted-plugin-returns/#post-5015214)
 * Status: resolved