Title: Completely SCAM
Last modified: September 15, 2025

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# Completely SCAM

 *  [chilliprinting](https://wordpress.org/support/users/chilliprinting/)
 * (@chilliprinting)
 * [8 months, 4 weeks ago](https://wordpress.org/support/topic/completely-scam/)
 * I would have selected 0 stars, if possible. I simply wanted to do a migration
   and was searching for a plugin. The plugin description says “Duplicator streamlines
   site migrations by packaging your website files and database into a single file,
   known as a “backup”. Download and re-install your “backup” on any new WordPress
   location or server without dealing with complicated setups”. However, it does
   not! There’s not even a migrate function available. Importing or uploading a 
   backup is not possible (beside the fact that importing a backup and migrating
   to a different domain are two completely different things). So I upgraded to 
   a paid plan, as I’ve been told to do so. And oh wonder, it still doesn’t allow
   me to migrate. The “Import Backup” page is blurry and disabled. On the settings
   page it says that I have to pay even more and upgrade to an “Unlicensed” plan,
   which on the checkout page on their website doesn’t even exist!
   Some pages say,
   the migration is possible with the Lite plugin, other say you need Pro. The overview
   of the different plans doesn’t say anything about migration, although their plugin
   is called “Backups & MIGRATION plugin”.I can’t think of anything being possibly
   more SCAM!! It is all leading to make you pay more, just to find out that what
   you are looking for is still not available.

Viewing 1 replies (of 1 total)

 *  Plugin Support [Nik Sebastian](https://wordpress.org/support/users/niksebastian/)
 * (@niksebastian)
 * [8 months, 4 weeks ago](https://wordpress.org/support/topic/completely-scam/#post-18643903)
 * Hi@chilliprinting ,
 * Sorry for the confusion and frustration you faced 🙏. To clarify: with the **
   Lite version**, migrations can be done using the [Classic Install method](https://duplicator.com/knowledge-base/classic-install/).
 * If you’ve upgraded to a **paid plan**, the **Import feature** is included. Since
   you mentioned the page is disabled, it sounds like a licensing/setup issue. Please
   open a ticket at [our support portal](https://duplicator.com/my-account/support)(
   log in with the purchase email), and share a link to this thread — we’ll help
   resolve it quickly.
 * Thank you for your feedback, and apologies again for the trouble.

Viewing 1 replies (of 1 total)

The topic ‘Completely SCAM’ is closed to new replies.

 * ![](https://ps.w.org/duplicator/assets/icon-256x256.png?rev=2906985)
 * [Duplicator - Backups & Migration Plugin - Cloud Backups, Scheduled Backups, & More](https://wordpress.org/plugins/duplicator/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Nik Sebastian](https://wordpress.org/support/users/niksebastian/)
 * Last activity: [8 months, 4 weeks ago](https://wordpress.org/support/topic/completely-scam/#post-18643903)