Title: Compose option is missing?
Last modified: October 23, 2017

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# Compose option is missing?

 *  Resolved [dexterlib](https://wordpress.org/support/users/dexterlib/)
 * (@dexterlib)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/compose-option-is-missing/)
 * I seem to be missing the compose option. From the documentation it looks like
   it should be listed beneath subscribers, but I don’t have it (see below):
 * > [View post on imgur.com](https://imgur.com/EMdlnjf)
 * It’s also not listed in user roles:
 * > [View post on imgur.com](https://imgur.com/8OOhBPn)
 * I do have a templates option that doesn’t appear to be in the documentation screenshots,
   should I be using that instead?
 * I’ve already tried de-activating, removing, and reinstalling the plugin, but 
   that didn’t help. My site is still in testing and I haven’t actually done anything
   with the module other than put a subscribe box on the front page.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [dexterlib](https://wordpress.org/support/users/dexterlib/)
 * (@dexterlib)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/compose-option-is-missing/#post-9619421)
 * Nevermind, found this on their twitter:
 * > Yes, we've just renamed 'Compose' to 'Templates'. We will update the docs soon.
   > sorry for the inconvenience.
   > — Icegram (@icegram) [October 25, 2017](https://twitter.com/icegram/status/923047536750944256?ref_src=twsrc%5Etfw)
 *  [transportationsafety](https://wordpress.org/support/users/transportationsafety/)
 * (@transportationsafety)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/compose-option-is-missing/#post-9620201)
 * This is very frustrating, many of our customers have called freaking out about
   the “Compose” button going missing. We figured out you renamed the menu option,
   however now, as I am trying to quell my customer issues, even I cannot get the
   damn emails to go out. Whose brilliant idea was it to rename the menu item? And
   if it was just a renamed menu, why are the functionality and options changed 
   or otherwise not working? We have been dealing with this for a week now, and 
   I hope you are working on getting it fixed. It used to work well, now we have
   unhappy customers. To quote Donald Trump, “This is just not, not really wonderful,
   not wonderful”.
 *  [Prathamesh Palve](https://wordpress.org/support/users/prathameshp/)
 * (@prathameshp)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/compose-option-is-missing/#post-9630738)
 * [@transportationsafety](https://wordpress.org/support/users/transportationsafety/)
 * Apologies for all the inconvenience caused to you.
    May I know what issue are
   you facing at present? Please let me know your issues so to assist you to resolve
   it asap. Again I apologize for all the inconvenience caused to you after the 
   recent update of our plugin. Also, a bug fixing version 3.4.1 is released, Kindly
   make sure you have updated the plugin to it.
 * Kindly let me know your issues
 *  [lizzb](https://wordpress.org/support/users/lizzb/)
 * (@lizzb)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/compose-option-is-missing/#post-9657832)
 * Not only is compose option missing, but there is no documentation for the change,
   and no explanation how to send newsletters once they’ve been created in “templates”
   the WordPress and email subscriber interface is completely dominated by promotional
   banners requiring users to scroll down every screen before they can use it, yet
   not one mention of the changes that make it difficult or impossible to create
   and send email newsletters, the main purpose of the plugin. Shame on you, it’s
   been 2 weeks since the update. Fix it. Explain it. Update your help pages to 
   display correct Instructions. It took me over an hour of my time to untangle.
   Have a little respect for your users.
 *  Plugin Author [Icegram](https://wordpress.org/support/users/icegram/)
 * (@icegram)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/compose-option-is-missing/#post-9920753)
 * [@transportationsafety](https://wordpress.org/support/users/transportationsafety/),
   [@lizzb](https://wordpress.org/support/users/lizzb/) ,
 * Apologies for the inconvenience caused to you.
 * We have already updated our documentation about the changes. Rest all functionality
   to send email is same only the menu is renamed for better usability.
 * Hope all is well for you now.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Compose option is missing?’ is closed to new replies.

 * ![](https://ps.w.org/email-subscribers/assets/icon-256x256.png?rev=2274172)
 * [Email Subscribers & Newsletters - Email Marketing, Post Notifications & Newsletter Plugin for WordPress](https://wordpress.org/plugins/email-subscribers/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/email-subscribers/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/email-subscribers/)
 * [Active Topics](https://wordpress.org/support/plugin/email-subscribers/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/email-subscribers/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/email-subscribers/reviews/)

 * 5 replies
 * 5 participants
 * Last reply from: [Icegram](https://wordpress.org/support/users/icegram/)
 * Last activity: [8 years, 4 months ago](https://wordpress.org/support/topic/compose-option-is-missing/#post-9920753)
 * Status: resolved