Title: Comprehensive functionality, Excellent Customer Support
Last modified: May 31, 2024

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# Comprehensive functionality, Excellent Customer Support

 *  [iitaauk](https://wordpress.org/support/users/iitaauk/)
 * (@iitaauk)
 * [2 years ago](https://wordpress.org/support/topic/comprehensive-functionality-excellent-customer-support/)
 * We are a nonprofit and we have been using the Solid Security Basic for about 
   a couple of years, and it’s the one of the most comprehensive and well put together
   plugin, for WordPress security. The plugin covers the entire gambit of security
   risks (vulnerable themes/plugins, local and remote account take over attacks,
   enforcing security best practices, adaptive web application firewall, user configured
   blocks, scheduled DB backups, etc). This type of functionality is an absolute
   must if you plan to put up a WordPress site on the internet in 2024. The plugin
   works with CDNs such as Fastly, or Cloudflare, with some additional configs.
 * The product is paired with excellent support. The support representative was 
   patient, methodical and committed to finding a resolution for our issues, even
   though we were on the free plan. (Thank you Brent!). I highly recommend this 
   plugin if your wordpress is exposed to the internet.
 * PS: What I would like to see them do better:
    1. There are edge cases when the site is setup with CDN for the first time, which
       might cause issues with configurations being saved correctly. Addressing those
       would be a nicer experience.
    2. I would like the plugin architecture to only rely on their central servers for
       Web Vuln Scanning and nothing else.
    3. I would like them to have a feature, which shares attack fingerprints from the
       instances to their servers, to develop a threat feed which is pushed back to
       the instances for proactive defense.

The topic ‘Comprehensive functionality, Excellent Customer Support’ is closed to
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 * [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection](https://wordpress.org/plugins/better-wp-security/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/better-wp-security/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/better-wp-security/)
 * [Active Topics](https://wordpress.org/support/plugin/better-wp-security/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/better-wp-security/unresolved/)
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 * 1 participant
 * Last reply from: [iitaauk](https://wordpress.org/support/users/iitaauk/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/comprehensive-functionality-excellent-customer-support/)