Title: Compression Error
Last modified: July 12, 2021

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# Compression Error

 *  Resolved [abrenes](https://wordpress.org/support/users/abrenes/)
 * (@abrenes)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/compression-error-2/)
 * We have a customer who has reported intermittent issues with “This site can’t
   be reached” – error: “ERR_HTTP2_COMPRESSION_ERROR” since installing and configuring
   W3TC.
 * I’ve been unable to recreate in Firefox or Chrome – but they’ve seen it come 
   up a few times.
 * They go to the site and then try and open the links on the page in a new tab —
   and some of the links show the error – and others don’t.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcompression-error-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * (@vmarko)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/compression-error-2/#post-14652199)
 * Hello [@abrenes](https://wordpress.org/support/users/abrenes/)
 * Thank you for reaching out.
    I’ve checked your website on Chrome, Firefox, Safari,
   IE, reloaded the website multiple times, tried incognito, cleared the browser
   cache and I haven’t had any issues of this kind. Every time I was able to visit
   your website without any problem. I can see that you are using brotli to compress
   your files so maybe the issue is on the visitor’s end if they are using some 
   browser that does not support brotli. Try switching to gzip compression and see
   if that helps! Thanks!
 *  Thread Starter [abrenes](https://wordpress.org/support/users/abrenes/)
 * (@abrenes)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/compression-error-2/#post-14652254)
 * Thank you Marko! We will try that 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Compression Error’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [abrenes](https://wordpress.org/support/users/abrenes/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/compression-error-2/#post-14652254)
 * Status: resolved