Title: Compression Features Not Working at SiteGround (Site Tools Version)
Last modified: April 1, 2020

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# Compression Features Not Working at SiteGround (Site Tools Version)

 *  Resolved [Free SSL Certificate for WordPress](https://wordpress.org/support/users/intolaptop/)
 * (@intolaptop)
 * [6 years ago](https://wordpress.org/support/topic/compression-features-not-working-at-siteground-site-tools-version/)
 * Hi
 * I am unable to create archives and unable to extract any existing archives on
   SiteGround hosting. New accounts have Site Tools, instead of cPanel.
 * PHP version 7.1 and 7.3 both have been tested, and outcome was failed to create
   archive and unable to extract archive.
 * Please help me as I don’t want to keep going at Site Tools for using compression
   features.
 * Everything works fine on cpanel based hosting though.

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Thread Starter [Free SSL Certificate for WordPress](https://wordpress.org/support/users/intolaptop/)
 * (@intolaptop)
 * [6 years ago](https://wordpress.org/support/topic/compression-features-not-working-at-siteground-site-tools-version/#post-12637310)
 * Is anyone here to check out this support request?
 *  [modalweb](https://wordpress.org/support/users/modalweb/)
 * (@modalweb)
 * [6 years ago](https://wordpress.org/support/topic/compression-features-not-working-at-siteground-site-tools-version/#post-12643096)
 * Hey [@intolaptop](https://wordpress.org/support/users/intolaptop/),
 * Please enable zip compression features from your server. It may be not enabled.
   You can enable it by yourself in php.ini file or you can contact to your server
   support.
 *  [Hristo Pandjarov](https://wordpress.org/support/users/hristo-sg/)
 * (@hristo-sg)
 * SiteGround Representative
 * [6 years ago](https://wordpress.org/support/topic/compression-features-not-working-at-siteground-site-tools-version/#post-12649128)
 * [@modalweb](https://wordpress.org/support/users/modalweb/) Hristo from SiteGround
   here, all ZIP libraries are working fine on our servers both cPanel and Site 
   Tools. I have spent few hours without finding any error log on or something providing
   meaningful information that I can use to address the problem.
 * Is there any way you can look into this? I can give you access to a SiteGround
   Site Tools account so you can look into it. There are no error logs logged in
   the nginx, php, exec or apache…
 *  [modalweb](https://wordpress.org/support/users/modalweb/)
 * (@modalweb)
 * [6 years ago](https://wordpress.org/support/topic/compression-features-not-working-at-siteground-site-tools-version/#post-12649160)
 * [@hristo-sg](https://wordpress.org/support/users/hristo-sg/), can you please 
   contact us at [https://modalwebstore.com/contact-us/](https://modalwebstore.com/contact-us/)
 *  [Hristo Pandjarov](https://wordpress.org/support/users/hristo-sg/)
 * (@hristo-sg)
 * SiteGround Representative
 * [6 years ago](https://wordpress.org/support/topic/compression-features-not-working-at-siteground-site-tools-version/#post-12649224)
 * Just did that, you should have my mail, send me a message and let’s solve this
   🙂
 *  Thread Starter [Free SSL Certificate for WordPress](https://wordpress.org/support/users/intolaptop/)
 * (@intolaptop)
 * [6 years ago](https://wordpress.org/support/topic/compression-features-not-working-at-siteground-site-tools-version/#post-12650535)
 * I am pleased to see the responses. I would be grateful to all of you if this 
   issue can be fixed. 🙂
 *  Thread Starter [Free SSL Certificate for WordPress](https://wordpress.org/support/users/intolaptop/)
 * (@intolaptop)
 * [6 years ago](https://wordpress.org/support/topic/compression-features-not-working-at-siteground-site-tools-version/#post-12706517)
 * Any update so far on this issue?
 *  [Hristo Pandjarov](https://wordpress.org/support/users/hristo-sg/)
 * (@hristo-sg)
 * SiteGround Representative
 * [6 years ago](https://wordpress.org/support/topic/compression-features-not-working-at-siteground-site-tools-version/#post-12706597)
 * I’v contacted them but don’t have a reply yet…

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Compression Features Not Working at SiteGround (Site Tools Version)’ 
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## Tags

 * [compression](https://wordpress.org/support/topic-tag/compression/)

 * 8 replies
 * 3 participants
 * Last reply from: [Hristo Pandjarov](https://wordpress.org/support/users/hristo-sg/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/compression-features-not-working-at-siteground-site-tools-version/#post-12706597)
 * Status: resolved