• Resolved sheryljustco

    (@sheryljustco)


    I have followed the codes from the tutorial, but it’s not displaying.

    Selecting Singapore, should display a new dropdown to select Centres, but it’s not. Please assist. You can email me separately to get password to view the landing page.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Jules Colle

    (@jules-colle)

    Please just share the password to preview the page here, or simply make the page public. The free plugin support forum is community driven, so all information you would like to share should be public. For private support, please consider using the PRO plugin.

    Thread Starter sheryljustco

    (@sheryljustco)

    Hi Jules, thanks for replying promptly. The password is global

    Much appreciated!

    Plugin Author Jules Colle

    (@jules-colle)

    Hey, check your conditions again. It looks like you set up your conditions, but you did not define which group should be shown. Maybe you changed the group name after creating the conditions? Anyway: check your form’s Conditional Fields tab.

    Thread Starter sheryljustco

    (@sheryljustco)

    Hi Jules, this is my code.

    I’ve defined it as if city equals Singapore, to show sg-centre. But it does not display the dropdown of centres on the form.

    [text* fullname placeholder “Name*”]
    [email* email placeholder “Email*”]
    [text* company placeholder “Company Name*”]
    [intl_tel* phone class:wpcf7-text size:50 preferredCountries:sg initialCountry:sg placeholder “Phone Number*”]
    [select* city “City*” “Singapore” “Bangkok” “Jakarta” “Melbourne” “Seoul” “Shanghai” “Sydney” “Taipei”]
    [group sg-centre][select* centre first_as_label “Centre*” “120 Robinson Road” “20 Collyer Quay” “6 Raffles Quay” “MacDonald House” “Marina One East Tower” “Marina One West Tower” “Marina Square” “UIC Building”][/group]
    [acceptance terms-of-service class:book-a-tour-accept] *I agree to Terms of Service and Privacy Policy [/acceptance]
    [hidden utm_source]
    [hidden utm_medium]
    [hidden utm_content]
    [hidden utm_campaign]
    [email* st class:super-hidden]
    [submit “Submit”]

    Plugin Author Jules Colle

    (@jules-colle)

    I’m sure there is nothing wrong with your form code.

    What are your conditions? Please share the export.

    Thread Starter sheryljustco

    (@sheryljustco)

    These are my conditions

    show [sg-centre] if [city] equals “Singapore”

    Plugin Author Jules Colle

    (@jules-colle)

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Conditional fields are not displaying’ is closed to new replies.