Conditional Fields Not Displaying in Mail

  • Resolved R.J. Landsdown

    (@rj-landsdown)


    6 years, 7 months ago

    We’ve created quite a few conditional fields – somewhere around 40.
    Everything works on the form itself, except when it comes to the mail.

    We have it set up like so:

    Type of feedback – general or specific
    if Specific – show country dropdown
    Choose a country – let’s say US – show states
    Choose state – show exact store location dropdown
    Choose store

    All of this works and displays in the mail, except the store that’s been chosen.
    All store groups have the same value of Location – could this be an issue and they all need unique values?

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Jules Colle

    (@jules-colle)

    6 years, 7 months ago

    yep, all you field names need to be unique. Sorry about that.

    See: https://conditional-fields-cf7.bdwm.be/docs/troubleshooting/all-field-names-should-be-unique/

    Thread Starter R.J. Landsdown

    (@rj-landsdown)

    6 years, 7 months ago

    Thanks! I worked it out so it’s pulling in now, but I’ve got A LOT of excess I don’t need to see. Even after clicking the “exclude blank mail-tags…” option, I am seeing ALL of the groups in the mail. But only the one that was selected says anything other than “Select Your Location”

    Anyway to remove these un-selected options?

    Plugin Author Jules Colle

    (@jules-colle)

    6 years, 7 months ago

    You could use conditional tags in the email as well. For example this email code:

    [group123]The value of my field was: [my-field][/group123]

    Will only output the text The value of my field was: The value I filled in if [group group123] was visible during submit.

    I realize it would be a lot of manual work to create all these conditions line by line, that’s why I have written a tool that you might find helpful: https://bdwm.be/cf7-tools/cf7-to-mail-body.php

    • This reply was modified 6 years, 7 months ago by Jules Colle.
    Thread Starter R.J. Landsdown

    (@rj-landsdown)

    6 years, 7 months ago

    So for example, I could do this in the Mail:

    ....
....
Store: 
[group-state1]
[Location1]
[/group-state1]
repeat repeat

    In order to display which one was chosen across all options, and leaving out anything that’s not?

    Plugin Author Jules Colle

    (@jules-colle)

    6 years, 7 months ago

    No I don’t think so. Could you show me your form?

    Plugin Author Jules Colle

    (@jules-colle)

    6 years, 7 months ago

    Or, if your form is not too large you can use this other crappy tool I’ve written to input your form and send me the link: https://conditional-fields-cf7.bdwm.be/form-tester/

    Thread Starter R.J. Landsdown

    (@rj-landsdown)

    6 years, 7 months ago

    Would email be alright? This isn’t my form or site so I’m hesitant to share it publicly.

    Thread Starter R.J. Landsdown

    (@rj-landsdown)

    6 years, 7 months ago

    I also can’t use the tool. The form is too large and I get a 414 error code.

    Plugin Author Jules Colle

    (@jules-colle)

    6 years, 7 months ago

    I don’t offer one on one support for the free plugin. Can you make the form smaller just so I can explain the concept?

    Thread Starter R.J. Landsdown

    (@rj-landsdown)

    6 years, 7 months ago

    Store: 
[group-alabama]
[Location1]
[/group-alabama]

[group-arkansas]
[Location2]
[/group-arkansas]

[group-arizona]
[Location3]
[/group-arizona]

etc etc all the way to Location40

    This works inside of Mail to ONLY show the location selected. However, there is A LOT of blank space surrounding the selected location.

    Plugin Author Jules Colle

    (@jules-colle)

    6 years, 7 months ago

    try to write it like this:

    Store: 
[group-alabama]
[Location1]
[/group-alabama][group-arkansas]
[Location2]
[/group-arkansas][group-arizona]
[Location3]
[/group-arizona]

etc etc all the way to Location40
    Thread Starter R.J. Landsdown

    (@rj-landsdown)

    6 years, 7 months ago

    Really appreciate all your help! I’ve made a donation to this awesome plugin and developer.

    Plugin Author Jules Colle

    (@jules-colle)

    6 years, 7 months ago

    thanks! 🙂

Viewing 13 replies - 1 through 13 (of 13 total)

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