• Resolved timokfine

    (@timokfine)


    Hi,

    I have run into a problem with the conditional logic inside this plugin.

    When I set a field to only show when the “Cart total equals to” is set to x, it simply does not work. The value is always returned and treated as if it is 0, even when I do have items in my cart.

    I am running the TwentySeventeen theme and WordPress 4.9.1.

    Thanks!

    • This topic was modified 8 years, 5 months ago by timokfine.
    • This topic was modified 8 years, 5 months ago by timokfine.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter timokfine

    (@timokfine)

    Update: this was a misunderstanding of mine regarding the “cart total”.

    I assumed it counted the total number of items in the cart when it actually calculates the total price.

    The developer has informed me that this will be made clearer in future documentation.

    🙂

    Plugin Author ThemeHigh

    (@themehigh)

    Hi,

    We hope your issue has been resolved.

    Do let us know if you have any further questions. We are happy to help 🙂

    Have a great day ahead!

    Thank you

    Thread Starter timokfine

    (@timokfine)

    Muchas gracias!

    Is there a way to show/hide conditional fields based on the total number of items in the cart?

    This site sells tickets to events. What I need to do is display extra fields for the personal information of additional ticket holders.

    If two tickets are ordered, the form needs to display an extra row for another person to gather their name, email and phone number.

    Can I achieve this with the plugin?

    Any advice is appreciated!

    🙂

    Plugin Author ThemeHigh

    (@themehigh)

    As per WordPress forum policy, we can’t answer our premium version related questions on this forum. Could you please raise a support ticket from our website? We will be happy to help!

    Thank you!

    Thread Starter timokfine

    (@timokfine)

    Okay. Great. I’ll need to chase down the original developer of the site and recover license details for the plugin. I’ll open a support ticket once I do.

    Thanks!

    Plugin Author ThemeHigh

    (@themehigh)

    There is no need to provide us with the license details. You can raise a ticket from our website. We will validate you with your email address.

    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)

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