Title: Conditional Shipping and Payments – Postcode Validation
Last modified: November 25, 2022

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# Conditional Shipping and Payments – Postcode Validation

 *  Resolved [dev45456](https://wordpress.org/support/users/dev45456/)
 * (@dev45456)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/conditional-shipping-and-payments-postcode-validation/)
 * Hey,
    I am using Conditional Shipping and Payments to restrict people to buy 
   a product if they are living in a non supported area in the UK.
 * Problem is that the restriction does not work. When restricting B23 and excluding
   it from the tab, I test to order using that address, but it is letting the order
   go through.
 * Could you have a look at my Screenshot, there I have the postcodes that are fine
   entered into the conditions tab.
 * Thanks
 * ![](https://i0.wp.com/res.cloudinary.com/dn6wh4u2h/image/upload/v1669388736/Bildschirmfoto_2022-
   11-25_um_15.56.54_vjg9n7.png?ssl=1)
    -  This topic was modified 3 years, 6 months ago by [dev45456](https://wordpress.org/support/users/dev45456/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [anastas10s](https://wordpress.org/support/users/anastas10s/)
 * (@anastas10s)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/conditional-shipping-and-payments-postcode-validation/#post-16241391)
 * Hi there [@dev45456](https://wordpress.org/support/users/dev45456/) 👋
 * > I am using Conditional Shipping and Payments to restrict people to buy a product
   > if they are living in a non supported area in the UK.
   > Problem is that the restriction does not work. When restricting B23 and excluding
   > it from the tab, I test to order using that address, but it is letting the 
   > order go through.
 * Thanks for reaching out. From what I gather, this is about the “[Conditional Shipping and Payments](https://woocommerce.com/products/conditional-shipping-and-payments/)”
   plugin. The postcodes shown in the screenshot work fine. The issue arises when
   B23* postcodes are entered. Correct?
 * Just to clarify, is the B23* postcode restriction included together with the 
   ones shown in the screenshot, or separately? Could you try separately and let
   us know how it goes, please?
 * Furthermore, feel free to check out the related [documentation on configuring restrictions based on shipping destinations, directly linked here](https://woocommerce.com/document/woocommerce-conditional-shipping-and-payments/#section-7).
 * Sorry for the late reply, we had a problem in our internal system recently.
 * Looking forward to hearing from you!
 *  Thread Starter [dev45456](https://wordpress.org/support/users/dev45456/)
 * (@dev45456)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/conditional-shipping-and-payments-postcode-validation/#post-16243891)
 * Hey,
    Thanks for the fast reply. Unfortunately I figured out how to restrict 
   postcode areas with woocommerce itself. Could you please tell me how I can get
   a refund on the “Conditional Shipping and Payments” plugin, I do not need it 
   anymore & I think there is a 30 days money-back-guarante, isn’t it?
 *  [xue28 (woo-hc)](https://wordpress.org/support/users/xue28/)
 * (@xue28)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/conditional-shipping-and-payments-postcode-validation/#post-16249883)
 * Hi [@dev45456](https://wordpress.org/support/users/dev45456/)
 * >  Unfortunately I figured out how to restrict postcode areas with woocommerce
   > itself.
 * I’m glad you were able to find a solution to your inquiry here and thanks for
   sharing it with the community too! 🙂
 * > Could you please tell me how I can get a refund on the “Conditional Shipping
   > and Payments” plugin, I do not need it anymore & I think there is a 30 days
   > money-back-guarante, isn’t it?
 * You are correct that we have a 30-day refund policy.
 * If the product doesn’t work the way you need it or you think another product 
   would work better, we are more than happy to offer a full refund. [You can read more about our refund policy on our website here](http://woocommerce.com/refund-policy/).
 * Hope this helps!

Viewing 3 replies - 1 through 3 (of 3 total)

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## Tags

 * [checkout](https://wordpress.org/support/topic-tag/checkout/)
 * [postcodes](https://wordpress.org/support/topic-tag/postcodes/)
 * [validation](https://wordpress.org/support/topic-tag/validation/)

 * 3 replies
 * 3 participants
 * Last reply from: [xue28 (woo-hc)](https://wordpress.org/support/users/xue28/)
 * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/conditional-shipping-and-payments-postcode-validation/#post-16249883)
 * Status: resolved