Title: Confirmation link error message
Last modified: November 30, 2016

---

# Confirmation link error message

 *  Resolved [beyond421](https://wordpress.org/support/users/beyond421/)
 * (@beyond421)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/confirmation-link-error-message/)
 * Hi. I installed your Newsletter plugin on four WordPress sites hosted on Dreamhost.
   I configured them for double optin with a welcome email. It seemed to be working
   fine at first when I tested it, but people were getting error messages after 
   clicking the email confirmation link. They were added to the mailing list but
   remained unconfirmed.
 * So I’ve been testing with some of my own email addresses, and got a rather unexpected
   result. If I’m logged in to the WP site as admin the subscription works perfectly,
   and unsubscribing works fine too.
 * But if I’m logged out when I try to subscribe I get this error message after 
   clicking on the email confirmation link, or when I try to unsubscribe if already
   subscribed.
 * ERROR: Sorry, there was an error. Please be sure JavaScript and Cookies are enabled
   in your browser and try again.
 * Have you any idea why that happens and how I can fix it?

The topic ‘Confirmation link error message’ is closed to new replies.

 * ![](https://ps.w.org/newsletter/assets/icon-256x256.png?rev=1052028)
 * [Newsletter - Send awesome emails from WordPress](https://wordpress.org/plugins/newsletter/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/newsletter/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/newsletter/)
 * [Active Topics](https://wordpress.org/support/plugin/newsletter/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/newsletter/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/newsletter/reviews/)

## Tags

 * [error message](https://wordpress.org/support/topic-tag/error-message/)

 * 0 replies
 * 1 participant
 * Last reply from: [beyond421](https://wordpress.org/support/users/beyond421/)
 * Last activity: [9 years, 6 months ago](https://wordpress.org/support/topic/confirmation-link-error-message/)
 * Status: resolved