Conflict with “WPConsent” plugin

  • Resolved etna32

    (@etna32)


    8 months ago

    Hi

    I recently added the “Ally – Web Accessibility & Usability” plugin, and since then the WPConsent – Cookie Consent Banner has stopped working.

    The #wpconsent-root element is not present anywhere in the DOM or page source, which suggests that the WPConsent JavaScript is not being loaded or executed at all. I’ve checked the browser console, and there are no errors or warnings.

    Is there something in Ally’s configuration that could prevent WPConsent from running, or is this likely a plugin conflict?

    Steps I’ve already tried:

    • Confirmed WPConsent works when Ally is deactivated.
    • Verified no JavaScript errors in the console.
    • Checked page source — WPConsent’s root container and scripts are missing entirely when Ally is active.

    Any advice on resolving this or a known compatibility fix would be appreciated.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Milos

    (@miloss84)

    7 months, 4 weeks ago

    Hi there,

    Thanks for contacting Elementor

    We highly recommend that you report this issue to the support team for the plugin you are using for your WordPress consent cookie banner, so they may further troubleshoot and provide any recommendations (or possible fixes) to resolve this issue.

    Should they need any help from us, they can open an issue on our Github account and our developers will be happy to assist. https://github.com/elementor/elementor/issues

    For reference: What do we Support?

    Kind regards,

    Rica

    (@ricav)

    7 months, 2 weeks ago

    Due to inactivity, this ticket has been closed.

Viewing 2 replies - 1 through 2 (of 2 total)

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