• Resolved lamentira

    (@lamentira)


    Hi, I’m having a conflict between jetpack and wpforo plugins. In my tests I left activated only these 2 plugins and the problem continued there. The problem appears when I click on logon (“Iniciar Sesion”) or registration (“Registro”) options from the forum page ( https://lamentiraestaahifuera.com/forum/ ).When click, nothing appears, but a form shoud be shown. Any help?

    • This topic was modified 3 years, 9 months ago by lamentira.
    • This topic was modified 3 years, 9 months ago by lamentira.
    • This topic was modified 3 years, 9 months ago by lamentira.
    • This topic was modified 3 years, 9 months ago by lamentira.
    • This topic was modified 3 years, 9 months ago by lamentira.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hi @lamentira

    I’ve seen you’ve mentioned experiencing a conflict with WPForo and Jetpack; however, conflicts are outside of our support since they involve issues happening with third-party plugins.

    You may want to go to your Jetpack Modules and disable them one by one to troubleshoot which one is causing this; you can then reach out to WPForo support about the form not showing and mention your findings. The modules page can be found below:

    https://lamentiraestaahifuera.com/wp-admin/admin.php?page=jetpack_modules

    Let us know this goes.

    Thread Starter lamentira

    (@lamentira)

    .checking.

    • This reply was modified 3 years, 9 months ago by lamentira.
    • This reply was modified 3 years, 9 months ago by lamentira.

    That sounds like a plan.

    No need to reply until you’ve given this some testing, but once you do, please let us know the results and we can help from there. Thanks!

    Thread Starter lamentira

    (@lamentira)

    I give up.
    I deactivated all the modules and started activating and testing one per one.
    Everything was working well. I suspected from contact form, because is something related to what should appear in the login page (a form).
    I left contact form to the end, and when activated it, the forum worked well, but the contact form didn’t. I edited the page with the shortcodes for the contact form, and then it worked, but the forum didn’t.

    Well, I will deactivate the contact form and the forum should work again. Wrong. It didnt work.

    This is something cruel. I give up.

    This is what is shown when the forum works after click on login (“iniciar Sesion”):
    https://lamentiraestaahifuera.com/wp-content/uploads/2022/08/ok.png

    This is what appears when it doen’t wotk:

    https://lamentiraestaahifuera.com/wp-content/uploads/2022/09/nok.png

    • This reply was modified 3 years, 9 months ago by lamentira.
    • This reply was modified 3 years, 9 months ago by lamentira.

    It’s sad to hear that this troubleshooting didn’t help.

    From here, the people that can assist you best is the support team at wpForo themselves. Here is their help page to get you started:

    https://wpforo.com/community/

    I do hope they can find the reason and help you fix it!

    Thread Starter lamentira

    (@lamentira)

    Hi MadHatter,

    I have found the incompatibility. The problem is related to the modules “Social”, “Sharing” and “contact form” (at least I think so).

    With these modules disabled, it works (the login and registration links, I mean). But, if I need to activate “Sharing” for posting automatically an article at all the social networks, Jetpack ask me to connect my account, and then the forum stops working, even if I deactivate the “Sharing” module again.

    This is something annoying. I have open a request at jetpack support forum too. I can live with this inconvenient, and post manually my articles at facebook and twitter, and I have installed other plugins for sharing and contact form functionalities, but I think it should be fixed.

    Previously to open the topic here, I did it at wpforum. This is the link:

    https://wpforo.com/community/how-to-and-troubleshooting-2/login-and-registration-pages-not-shown/#post-70717

    Thank you

    • This reply was modified 3 years, 9 months ago by lamentira.

    Hi @lamentira,
    Please update to wpForo 2.0.7 version. We have made some changes to avoid such conflicts.

    Thread Starter lamentira

    (@lamentira)

    Hi. It works perfect now.

    Thank you!!

Viewing 8 replies - 1 through 8 (of 8 total)

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