Title: Conflicts with Thrive Comments
Last modified: September 26, 2019

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# Conflicts with Thrive Comments

 *  Resolved [victort](https://wordpress.org/support/users/victort/)
 * (@victort)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/conflicts-with-thrive-comments/)
 * Hi I am a user with Thrive Comments and Cache Enabler, and I have been encountering
   some sort of problems right now.
 * When I activate both plugins, my Thrive Comments couldn’t be loaded properly (
   instead it’s saying “The comments could not be retrieved”). After I clear the
   cache each time, it works again but will soon fail to do so after around 1 day.
 * I have done some online investigation and I suspect that the issue is due to “
   use of nonce by Thrive Comments, which cannot be cached correctly by Cache Enabler,
   thus Thrive Comments cannot be loaded correctly”.
 * So I would like to ask, how should I exclude Thrive Comments from being cached,
   in Cache Enabler settings? Thanks!

Viewing 1 replies (of 1 total)

 *  Anonymous User 16850768
 * (@anonymized-16850768)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/conflicts-with-thrive-comments/#post-12006430)
 * By default when a comment is posted the Cache Enabler plugin will clear the cache
   for that specific page or post. You can change this to clear the complete cache
   by going to the Cache Behavior setting and enabling the “Clear the complete cache
   if a new comment has been posted” option. However, this is only applicable to
   the default WordPress commenting system and may not apply to a third party solution.
   You do have the option to define any Cache Exclusions required.
 * It’s not possible to exclude a single part of a page or post from being cached
   because when requested the file is generated based on a template. Once this occurs
   the generated file is cached and served (instead of having to be generated on
   each request). Loading dynamic content on a cached page or post requires a different
   solution, like using JavaScript to retrieve updated data from the server.

Viewing 1 replies (of 1 total)

The topic ‘Conflicts with Thrive Comments’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: Anonymous User 16850768
 * Last activity: [6 years, 8 months ago](https://wordpress.org/support/topic/conflicts-with-thrive-comments/#post-12006430)
 * Status: resolved