Title: Confusing filter input
Last modified: February 17, 2023

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# Confusing filter input

 *  Resolved [Jānis Elmeris](https://wordpress.org/support/users/jaanise/)
 * (@jaanise)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/confusing-filter-input/)
 * I wanted to add filters – to hide a billing field based on the product in the
   cart. It is not clear how to add a product in the “filter by product” input.
 * I tried writing a product ID, and tried writing a full product name, but the 
   field just reset to empty every time I clicked away. Only later a I realized 
   that both ID and name (or even partial name) would do, but I have to press [Tab]
   or [Enter] after writing it. Clicking away by the mouse was what did not work.
 * Also, if I write the product name partially, or the name fits for more than one
   actual product, I have no way of selecting what I need. Upon pressing [Tab] or[
   Enter], the plugin just selects one of the products that somehow match the written
   name.

Viewing 1 replies (of 1 total)

 *  Plugin Support [jmatiasmastro](https://wordpress.org/support/users/jmatiasmastro/)
 * (@jmatiasmastro)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/confusing-filter-input/#post-16521805)
 * [@jaanise](https://wordpress.org/support/users/jaanise/)
 * Hi mate, we are unable to reproduce your issue on localhost.
 * Could you send us a screen recording of the issue? You can use the tool [http://www.loom.com](http://www.loom.com)
   to easily copy/paste screencast here.
 * Regards.

Viewing 1 replies (of 1 total)

The topic ‘Confusing filter input’ is closed to new replies.

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## Tags

 * [selection](https://wordpress.org/support/topic-tag/selection/)

 * 1 reply
 * 2 participants
 * Last reply from: [jmatiasmastro](https://wordpress.org/support/users/jmatiasmastro/)
 * Last activity: [3 years, 3 months ago](https://wordpress.org/support/topic/confusing-filter-input/#post-16521805)
 * Status: resolved