Title: connecting with plugin.
Last modified: June 13, 2023

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# connecting with plugin.

 *  Resolved [cacti1971](https://wordpress.org/support/users/cacti1971/)
 * (@cacti1971)
 * [3 years ago](https://wordpress.org/support/topic/connecting-with-plugin/)
 * trouble connecting your website to 10Web: Website Already Connected:
   this website
   is already connected to the 10Web dashboard via the 10WebBooster plugin. Please
   disconnect it from the 10Web Booster plugin to beable to migrate.
 * this happen to me after i desactivated the plugin and reactivate it again can
   you please unlist my website so i can use 10web plugin again
 * try removing the website but won’t accept my password. as I use a google account
   to set it up. 
   thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fconnecting-with-plugin%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [Mane Grigoryan](https://wordpress.org/support/users/manegr/)
 * (@manegr)
 * [2 years, 12 months ago](https://wordpress.org/support/topic/connecting-with-plugin/#post-16815478)
 * Hi [@cacti1971](https://wordpress.org/support/users/cacti1971/) ,
   Thank you for
   contacting us. We are sorry for the inconvenience caused.
 * As the website is connected to Cloudflare Enterprise CDN, I cannot simply disconnect
   from 10Web Dashboard. It will cause downtime for the website.
 * As you are using the Pro version of the plugin, please, kindly log into 10Web
   Dashboard with your account credentials to get support. Here are the available
   options to connect with our support team:
    1. Chat: Log into your 10Web Dashboard and look for the chat widget located in 
       the bottom-right corner. Click on it to initiate a conversation with one of 
       our support agents in real-time. Our chat service is available 24/7.
    2. Email: If you prefer written communication, feel free to send us an email[ via this form](https://help.10web.io/hc/en-us/requests/new).
       Our dedicated support team will promptly respond to your inquiries.
 * Thank you for choosing our services.
   Regards, Mane

Viewing 1 replies (of 1 total)

The topic ‘connecting with plugin.’ is closed to new replies.

 * ![](https://ps.w.org/tenweb-speed-optimizer/assets/icon-256x256.png?rev=2753401)
 * [10Web Booster - Website speed optimization, Cache & Page Speed optimizer](https://wordpress.org/plugins/tenweb-speed-optimizer/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/tenweb-speed-optimizer/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/tenweb-speed-optimizer/)
 * [Active Topics](https://wordpress.org/support/plugin/tenweb-speed-optimizer/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/tenweb-speed-optimizer/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/tenweb-speed-optimizer/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Mane Grigoryan](https://wordpress.org/support/users/manegr/)
 * Last activity: [2 years, 12 months ago](https://wordpress.org/support/topic/connecting-with-plugin/#post-16815478)
 * Status: resolved