Title: Connection Error Last modified: October 7, 2020 --- # Connection Error * [starmomey](https://wordpress.org/support/users/starmomey/) * (@starmomey) * [5 years, 8 months ago](https://wordpress.org/support/topic/connection-error-42/) * When I used v.2.0 to connect with Facebook, everything is working fine. After I upgrade to v.2.0.2, it broken!! When I try to connect with Facebook, it always give me this wrong message “Something went wrong when connecting to Facebook! Please try again.” . Could you fixed this quickly? Thank you very much. Viewing 5 replies - 1 through 5 (of 5 total) * [Marcus, SkyVerge Support](https://wordpress.org/support/users/marcusskyverge/) * (@marcusskyverge) * [5 years, 8 months ago](https://wordpress.org/support/topic/connection-error-42/#post-13506091) * Hi [@starmomey](https://wordpress.org/support/users/starmomey/), * Thanks for reaching out. Sorry to hear that our plugin is giving you trouble. Happy to help you with this! * We may need to try a few things to troubleshoot this error. First, we recently released another update – 2.0.3 – that included a number of connection fixes. Would you please give that a try and let me know how that works for you? * Thanks, Marcus - This reply was modified 5 years, 8 months ago by [Marcus, SkyVerge Support](https://wordpress.org/support/users/marcusskyverge/). * Thread Starter [starmomey](https://wordpress.org/support/users/starmomey/) * (@starmomey) * [5 years, 8 months ago](https://wordpress.org/support/topic/connection-error-42/#post-13537392) * Hi [@marcusskyverge](https://wordpress.org/support/users/marcusskyverge/) * Right now, I got this error message again “Something went wrong when connecting to Facebook! Please try again.” * my version is “Facebook for WooCommerce 2.0.5”. My Bluehost version:2.2.1 WordPress version:5.5.1 * I don’t know why cause this error. * [Marcus, SkyVerge Support](https://wordpress.org/support/users/marcusskyverge/) * (@marcusskyverge) * [5 years, 8 months ago](https://wordpress.org/support/topic/connection-error-42/#post-13539961) * Hey [@starmomey](https://wordpress.org/support/users/starmomey/), * Thank you for the update here. I’m sorry that it still did not connect as expected. * Since the “Something went wrong” error doesn’t tell us much about what is happening here, I do have a code snippet that will provide us with some more detailed error messaging. * If you’re not sure how to add this code to your site, we do have [a blog article in our site](https://www.skyverge.com/blog/add-custom-code-to-wordpress/) that will surely help. I prefer to use the [free Code Snippets plugin](https://wordpress.org/plugins/code-snippets/) method myself. * The code snippet to add is: `add_filter( 'wc_facebook_connection_proxy_url', function() { return 'https://wc-connect-test.skyverge.com/auth/facebook/';} );` * Once added, would you please try connecting again to see if we can get a better idea of what is happening? * Thanks, Marcus * Thread Starter [starmomey](https://wordpress.org/support/users/starmomey/) * (@starmomey) * [5 years, 7 months ago](https://wordpress.org/support/topic/connection-error-42/#post-13545180) * Hi [@marcusskyverge](https://wordpress.org/support/users/marcusskyverge/) * I used the plugin you said and add the code in my website. I run reconnect and I opnen “F12″ to see the console. I got below message in console. * ” Mixed Content: The page at ‘[https://connect.woocommerce.com/auth/facebook/?code=AQCCj-Vc83hoXTZUJQ7_nGdFOVHKMgeMx05y0CYoZR0WJKmmylRDO6-pxmUGoeOkg50XHaTnXbLVfwOBDGkZnd7MfBDFjeTvXgrA2rLlftV084BfiBrlhc1uqazc41FO3WpRGYVc3zb93RmxXeijgGKeWxPvNShq9Eb2HPTpmR4GG36QVroElVaC0kk77qkc-EEeqhNz4gP70N0rbvn99QvnZfGcLyMC6nJgabrl64MZ3Bm8Ol7zlxPcm2U4XJWHAW_dO2e050e5dZcr8E8OShJc2IyRu2KYm6g3lXSXBLKyCoZZJ3epJEqXHSfyuIz05ak&state=https%3A%2F%2Fdryeye.healme.best%2F%3Fwc-api%3Dwc_facebook_connect%26external_business_id%3D%25e4%25b9%25be%25e7%259c%25bc%25e7%2597%2587-%25e9%2581%2594%25e4%25ba%25ba-5f34e0de868ec%26nonce%3Daed82d71a3#_=_’](https://connect.woocommerce.com/auth/facebook/?code=AQCCj-Vc83hoXTZUJQ7_nGdFOVHKMgeMx05y0CYoZR0WJKmmylRDO6-pxmUGoeOkg50XHaTnXbLVfwOBDGkZnd7MfBDFjeTvXgrA2rLlftV084BfiBrlhc1uqazc41FO3WpRGYVc3zb93RmxXeijgGKeWxPvNShq9Eb2HPTpmR4GG36QVroElVaC0kk77qkc-EEeqhNz4gP70N0rbvn99QvnZfGcLyMC6nJgabrl64MZ3Bm8Ol7zlxPcm2U4XJWHAW_dO2e050e5dZcr8E8OShJc2IyRu2KYm6g3lXSXBLKyCoZZJ3epJEqXHSfyuIz05ak&state=https%3A%2F%2Fdryeye.healme.best%2F%3Fwc-api%3Dwc_facebook_connect%26external_business_id%3D%25e4%25b9%25be%25e7%259c%25bc%25e7%2597%2587-%25e9%2581%2594%25e4%25ba%25ba-5f34e0de868ec%26nonce%3Daed82d71a3#_=_’); was loaded over HTTPS, but requested an insecure element ‘[http://connect.woocommerce.com/images/woocommerce_logo.png’](http://connect.woocommerce.com/images/woocommerce_logo.png’);. This request was automatically upgraded to HTTPS, For more information see [https://blog.chromium.org/2019/10/no-more-mixed-messages-about-https.html](https://blog.chromium.org/2019/10/no-more-mixed-messages-about-https.html)/ auth/facebook/?code=AQCCj-Vc83hoXTZUJQ7_nGdFOVHKMgeMx05y0CYoZR0WJKmmylRDO6-pxmUGoeOkg50XHaTnXbLVfwOBDGkZnd7MfBDFjeTvXgrA2rLlftV084BfiBrlhc1uqazc41FO3WpRGYVc3zb93RmxXeijgGKeWxPvNShq9Eb2HPTpmR4GG36QVroElVaC0kk77qkc- EEeqhNz4gP70N0rbvn99QvnZfGcLyMC6nJgabrl64MZ3Bm8Ol7zlxPcm2U4XJWHAW_dO2e050e5dZcr8E8OShJc2IyRu2KYm6g3lXSXBLKyCoZZJ3epJEqXHSfyuIz05ak& state=https%3A%2F%2Fdryeye.healme.best%2F%3Fwc-api%3Dwc_facebook_connect%26external_business_id% 3D%25e4%25b9%25be%25e7%259c%25bc%25e7%2597%2587-%25e9%2581%2594%25e4%25ba%25ba- 5f34e0de868ec%26nonce%3Daed82d71a3#_=_:2 Mixed Content: The page at ‘[https://connect.woocommerce.com/auth/facebook/?code=AQCCj-Vc83hoXTZUJQ7_nGdFOVHKMgeMx05y0CYoZR0WJKmmylRDO6-pxmUGoeOkg50XHaTnXbLVfwOBDGkZnd7MfBDFjeTvXgrA2rLlftV084BfiBrlhc1uqazc41FO3WpRGYVc3zb93RmxXeijgGKeWxPvNShq9Eb2HPTpmR4GG36QVroElVaC0kk77qkc-EEeqhNz4gP70N0rbvn99QvnZfGcLyMC6nJgabrl64MZ3Bm8Ol7zlxPcm2U4XJWHAW_dO2e050e5dZcr8E8OShJc2IyRu2KYm6g3lXSXBLKyCoZZJ3epJEqXHSfyuIz05ak&state=https%3A%2F%2Fdryeye.healme.best%2F%3Fwc-api%3Dwc_facebook_connect%26external_business_id%3D%25e4%25b9%25be%25e7%259c%25bc%25e7%2597%2587-%25e9%2581%2594%25e4%25ba%25ba-5f34e0de868ec%26nonce%3Daed82d71a3#_=_’](https://connect.woocommerce.com/auth/facebook/?code=AQCCj-Vc83hoXTZUJQ7_nGdFOVHKMgeMx05y0CYoZR0WJKmmylRDO6-pxmUGoeOkg50XHaTnXbLVfwOBDGkZnd7MfBDFjeTvXgrA2rLlftV084BfiBrlhc1uqazc41FO3WpRGYVc3zb93RmxXeijgGKeWxPvNShq9Eb2HPTpmR4GG36QVroElVaC0kk77qkc-EEeqhNz4gP70N0rbvn99QvnZfGcLyMC6nJgabrl64MZ3Bm8Ol7zlxPcm2U4XJWHAW_dO2e050e5dZcr8E8OShJc2IyRu2KYm6g3lXSXBLKyCoZZJ3epJEqXHSfyuIz05ak&state=https%3A%2F%2Fdryeye.healme.best%2F%3Fwc-api%3Dwc_facebook_connect%26external_business_id%3D%25e4%25b9%25be%25e7%259c%25bc%25e7%2597%2587-%25e9%2581%2594%25e4%25ba%25ba-5f34e0de868ec%26nonce%3Daed82d71a3#_=_’); was loaded over HTTPS, but requested an insecure element ‘[http://connect.woocommerce.com/images/logo-automattic.png’](http://connect.woocommerce.com/images/logo-automattic.png’);. This request was automatically upgraded to HTTPS, For more information see [https://blog.chromium.org/2019/10/no-more-mixed-messages-about-https.html](https://blog.chromium.org/2019/10/no-more-mixed-messages-about-https.html)/ auth/facebook/?code=AQCCj-Vc83hoXTZUJQ7_nGdFOVHKMgeMx05y0CYoZR0WJKmmylRDO6-pxmUGoeOkg50XHaTnXbLVfwOBDGkZnd7MfBDFjeTvXgrA2rLlftV084BfiBrlhc1uqazc41FO3WpRGYVc3zb93RmxXeijgGKeWxPvNShq9Eb2HPTpmR4GG36QVroElVaC0kk77qkc- EEeqhNz4gP70N0rbvn99QvnZfGcLyMC6nJgabrl64MZ3Bm8Ol7zlxPcm2U4XJWHAW_dO2e050e5dZcr8E8OShJc2IyRu2KYm6g3lXSXBLKyCoZZJ3epJEqXHSfyuIz05ak& state=https%3A%2F%2Fdryeye.healme.best%2F%3Fwc-api%3Dwc_facebook_connect%26external_business_id% 3D%25e4%25b9%25be%25e7%259c%25bc%25e7%2597%2587-%25e9%2581%2594%25e4%25ba%25ba- 5f34e0de868ec%26nonce%3Daed82d71a3#_=_:1 Mixed Content: The page at ‘[https://connect.woocommerce.com/auth/facebook/?code=AQCCj-Vc83hoXTZUJQ7_nGdFOVHKMgeMx05y0CYoZR0WJKmmylRDO6-pxmUGoeOkg50XHaTnXbLVfwOBDGkZnd7MfBDFjeTvXgrA2rLlftV084BfiBrlhc1uqazc41FO3WpRGYVc3zb93RmxXeijgGKeWxPvNShq9Eb2HPTpmR4GG36QVroElVaC0kk77qkc-EEeqhNz4gP70N0rbvn99QvnZfGcLyMC6nJgabrl64MZ3Bm8Ol7zlxPcm2U4XJWHAW_dO2e050e5dZcr8E8OShJc2IyRu2KYm6g3lXSXBLKyCoZZJ3epJEqXHSfyuIz05ak&state=https%3A%2F%2Fdryeye.healme.best%2F%3Fwc-api%3Dwc_facebook_connect%26external_business_id%3D%25e4%25b9%25be%25e7%259c%25bc%25e7%2597%2587-%25e9%2581%2594%25e4%25ba%25ba-5f34e0de868ec%26nonce%3Daed82d71a3#_=_’](https://connect.woocommerce.com/auth/facebook/?code=AQCCj-Vc83hoXTZUJQ7_nGdFOVHKMgeMx05y0CYoZR0WJKmmylRDO6-pxmUGoeOkg50XHaTnXbLVfwOBDGkZnd7MfBDFjeTvXgrA2rLlftV084BfiBrlhc1uqazc41FO3WpRGYVc3zb93RmxXeijgGKeWxPvNShq9Eb2HPTpmR4GG36QVroElVaC0kk77qkc-EEeqhNz4gP70N0rbvn99QvnZfGcLyMC6nJgabrl64MZ3Bm8Ol7zlxPcm2U4XJWHAW_dO2e050e5dZcr8E8OShJc2IyRu2KYm6g3lXSXBLKyCoZZJ3epJEqXHSfyuIz05ak&state=https%3A%2F%2Fdryeye.healme.best%2F%3Fwc-api%3Dwc_facebook_connect%26external_business_id%3D%25e4%25b9%25be%25e7%259c%25bc%25e7%2597%2587-%25e9%2581%2594%25e4%25ba%25ba-5f34e0de868ec%26nonce%3Daed82d71a3#_=_’); was loaded over HTTPS, but requested an insecure element ‘[http://connect.woocommerce.com/images/woocommerce_logo.png’](http://connect.woocommerce.com/images/woocommerce_logo.png’);. This request was automatically upgraded to HTTPS, For more information see [https://blog.chromium.org/2019/10/no-more-mixed-messages-about-https.html](https://blog.chromium.org/2019/10/no-more-mixed-messages-about-https.html)/ auth/facebook/?code=AQCCj-Vc83hoXTZUJQ7_nGdFOVHKMgeMx05y0CYoZR0WJKmmylRDO6-pxmUGoeOkg50XHaTnXbLVfwOBDGkZnd7MfBDFjeTvXgrA2rLlftV084BfiBrlhc1uqazc41FO3WpRGYVc3zb93RmxXeijgGKeWxPvNShq9Eb2HPTpmR4GG36QVroElVaC0kk77qkc- EEeqhNz4gP70N0rbvn99QvnZfGcLyMC6nJgabrl64MZ3Bm8Ol7zlxPcm2U4XJWHAW_dO2e050e5dZcr8E8OShJc2IyRu2KYm6g3lXSXBLKyCoZZJ3epJEqXHSfyuIz05ak& state=https%3A%2F%2Fdryeye.healme.best%2F%3Fwc-api%3Dwc_facebook_connect%26external_business_id% 3D%25e4%25b9%25be%25e7%259c%25bc%25e7%2597%2587-%25e9%2581%2594%25e4%25ba%25ba- 5f34e0de868ec%26nonce%3Daed82d71a3#_=_:1 Mixed Content: The page at ‘[https://connect.woocommerce.com/auth/facebook/?code=AQCCj-Vc83hoXTZUJQ7_nGdFOVHKMgeMx05y0CYoZR0WJKmmylRDO6-pxmUGoeOkg50XHaTnXbLVfwOBDGkZnd7MfBDFjeTvXgrA2rLlftV084BfiBrlhc1uqazc41FO3WpRGYVc3zb93RmxXeijgGKeWxPvNShq9Eb2HPTpmR4GG36QVroElVaC0kk77qkc-EEeqhNz4gP70N0rbvn99QvnZfGcLyMC6nJgabrl64MZ3Bm8Ol7zlxPcm2U4XJWHAW_dO2e050e5dZcr8E8OShJc2IyRu2KYm6g3lXSXBLKyCoZZJ3epJEqXHSfyuIz05ak&state=https%3A%2F%2Fdryeye.healme.best%2F%3Fwc-api%3Dwc_facebook_connect%26external_business_id%3D%25e4%25b9%25be%25e7%259c%25bc%25e7%2597%2587-%25e9%2581%2594%25e4%25ba%25ba-5f34e0de868ec%26nonce%3Daed82d71a3#_=_’](https://connect.woocommerce.com/auth/facebook/?code=AQCCj-Vc83hoXTZUJQ7_nGdFOVHKMgeMx05y0CYoZR0WJKmmylRDO6-pxmUGoeOkg50XHaTnXbLVfwOBDGkZnd7MfBDFjeTvXgrA2rLlftV084BfiBrlhc1uqazc41FO3WpRGYVc3zb93RmxXeijgGKeWxPvNShq9Eb2HPTpmR4GG36QVroElVaC0kk77qkc-EEeqhNz4gP70N0rbvn99QvnZfGcLyMC6nJgabrl64MZ3Bm8Ol7zlxPcm2U4XJWHAW_dO2e050e5dZcr8E8OShJc2IyRu2KYm6g3lXSXBLKyCoZZJ3epJEqXHSfyuIz05ak&state=https%3A%2F%2Fdryeye.healme.best%2F%3Fwc-api%3Dwc_facebook_connect%26external_business_id%3D%25e4%25b9%25be%25e7%259c%25bc%25e7%2597%2587-%25e9%2581%2594%25e4%25ba%25ba-5f34e0de868ec%26nonce%3Daed82d71a3#_=_’); was loaded over HTTPS, but requested an insecure element ‘[http://connect.woocommerce.com/images/logo-automattic.png’](http://connect.woocommerce.com/images/logo-automattic.png’);. This request was automatically upgraded to HTTPS, For more information see [https://blog.chromium.org/2019/10/no-more-mixed-messages-about-https.html](https://blog.chromium.org/2019/10/no-more-mixed-messages-about-https.html)” * Is those what you want? * [Marcus, SkyVerge Support](https://wordpress.org/support/users/marcusskyverge/) * (@marcusskyverge) * [5 years, 7 months ago](https://wordpress.org/support/topic/connection-error-42/#post-13581052) * Hi [@starmomey](https://wordpress.org/support/users/starmomey/), * Thank you so much for your reply here. I’m so sorry I’ve missed it until just now! * There should have been some error messaging right on the screen, without needing to go into the console. Nevertheless, I think I see what might be happening here. * I’d like to see if we can provide your site a bit of a reset to this connection and try again using the following steps: - Go to [https://dryeye.healme.best/wp-admin/options.php](https://dryeye.healme.best/wp-admin/options.php) - Look for the field labeled _wc\_facebook\_external\_business\_id_ - Change that value to **dryeye-healme-i5sfhr7se713k** - Go back to **WooCommerce > Facebook** and try connecting again * Would you please give this a try and let me know if that works for you? * Thanks, Marcus - This reply was modified 5 years, 7 months ago by [Marcus, SkyVerge Support](https://wordpress.org/support/users/marcusskyverge/). Reason: emphasis Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Connection Error’ is closed to new replies. * ![](https://ps.w.org/facebook-for-woocommerce/assets/icon.svg?rev=3469606) * [Meta for WooCommerce](https://wordpress.org/plugins/facebook-for-woocommerce/) * [Support Threads](https://wordpress.org/support/plugin/facebook-for-woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/facebook-for-woocommerce/reviews/) ## Tags * [connection error](https://wordpress.org/support/topic-tag/connection-error/) * 5 replies * 2 participants * Last reply from: [Marcus, SkyVerge Support](https://wordpress.org/support/users/marcusskyverge/) * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/connection-error-42/#post-13581052) * Status: not resolved