Title: Connection error
Last modified: January 12, 2025

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# Connection error

 *  Resolved [yuliandesign](https://wordpress.org/support/users/yuliandesign/)
 * (@yuliandesign)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/connection-error-62/)
 * Kind regards.
 * I have spent several minutes trying to configure the plugin with R2 but it has
   not been possible, even though the _“Test connection”_ says **“Connection successful!”**,
   it then gives an error when synchronizing the files.
 * Also in the _“Media Overview”_ tab it shows erroneous data:
    - Number of media files successfully moved to cloud storage – 100 appear
    - Number of attachments with errors: 100
 * And then checking in the Bucket there are no synchronized images.
 *     ```wp-block-code
       16,311411440_5501646539928724_5021091212806317075_n,"Failed to upload main file to cloud storage. Please review your Cloud provider credentials or connection settings. For more details, enable debug.log and check the logs."
       ```
   
 * > [View post on imgur.com](https://imgur.com/a/HIzgC2k)
 * > [View post on imgur.com](https://imgur.com/a/i3O1Xua)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fconnection-error-62%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Masoud Golchin](https://wordpress.org/support/users/masoudin/)
 * (@masoudin)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/connection-error-62/#post-18239988)
 * Hello [@yuliandesign](https://wordpress.org/support/users/yuliandesign/)
 * Images are not loading, and the error message says: _`Imgur is temporarily over
   capacity. Please try again later.`_
 * Regarding the number of offloaded items and errors, it seems the plugin processed
   100 items, and all encountered errors (100 offloaded = 100 errors).
   Can you check
   if these media attachments exist on your server disk?Have you enabled `WP_DEBUG`
   and `WP_DEBUG_LOG` in your wp-config.php file? If you enable these, the plugin
   will log additional data in the `debug.log` file, which can help with debugging.
   We can take a closer look at your WordPress setup and debug the issue for you
   at no charge. Feel free to contact us at **[hi@wpfitter.com](https://wordpress.org/support/topic/connection-error-62/hi@wpfitter.com?output_format=md)**.
 *  Plugin Author [Masoud Golchin](https://wordpress.org/support/users/masoudin/)
 * (@masoudin)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/connection-error-62/#post-18332469)
 * I’m marking this thread as resolved since there’s been no response. Please create
   a new support request if you need further assistance or reply here to reopen 
   this thread.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Connection error’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [Masoud Golchin](https://wordpress.org/support/users/masoudin/)
 * Last activity: [1 year, 3 months ago](https://wordpress.org/support/topic/connection-error-62/#post-18332469)
 * Status: resolved