Title: Connection to ING iDEAL Basic – problem
Last modified: April 7, 2021

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# Connection to ING iDEAL Basic – problem

 *  Resolved [larido55](https://wordpress.org/support/users/larido55/)
 * (@larido55)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/connection-to-ing-ideal-basic-problem/)
 * hello
 * currently I am trying to connect ING iDeal service using Pronamic Pay plugin.
   I am using wordpress/woocommerce.
 * Is it required to have paid license – or basic function of ‘ING iDEAL’ option
   should works?
 * I am unable to perform mandatory Testcase 2-7;
    test payment redirects to white
   screen [https://idealtest.secure-ing.com/ideal/mpiPayStart.do](https://idealtest.secure-ing.com/ideal/mpiPayStart.do)(
   [https://larido.pl/gallery/2021-04-07-pronamicpay/1.jpg](https://larido.pl/gallery/2021-04-07-pronamicpay/1.jpg))
 * Connection between WordPress and ING iDeal Basic looks to be working – but there
   are some problems to perform mandatory test phase.([https://larido.pl/gallery/2021-04-07-pronamicpay/2.jpg](https://larido.pl/gallery/2021-04-07-pronamicpay/2.jpg))
 * Connection between WordPress and ING has been setup as specified here:
    [https://www.pronamic.nl/support/pronamic-ideal-koppelen-aan-ing-ideal-basic/](https://www.pronamic.nl/support/pronamic-ideal-koppelen-aan-ing-ideal-basic/)
   [https://translate.google.com/translate?sl=nl&tl=en&u=https%3a%2f%2fwww.pronamic.nl%2fsupport%2fpronamic-ideal-koppelen-aan-ing-ideal-basic%2f](https://translate.google.com/translate?sl=nl&tl=en&u=https%3a%2f%2fwww.pronamic.nl%2fsupport%2fpronamic-ideal-koppelen-aan-ing-ideal-basic%2f)
 * But it was possible to perform only the Testcase1 ([https://larido.pl/gallery/2021-04-07-pronamicpay/4.jpg)(so](https://larido.pl/gallery/2021-04-07-pronamicpay/4.jpg)(so)
   I think connection was working)
    One transaction only sucessed.. After that –
   it is not possible to perform next mandatory tests (Testcases 2-7). Redirection
   from Wordpres to ING works ([https://larido.pl/gallery/2021-04-07-pronamicpay/3.jpg](https://larido.pl/gallery/2021-04-07-pronamicpay/3.jpg))-
   but after selecting V3 ING and click ‘betalen’ it redirects to … white screen:
   [https://idealtest.secure-ing.com/ideal/mpiPayStart.do](https://idealtest.secure-ing.com/ideal/mpiPayStart.do)
 * Are any suggestions from authors of Pronamic Pay?
    Is it required to have licence
   or basic function of ‘ING iDEAL’ option should works?
 * Best Regards
    — Larido
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fconnection-to-ing-ideal-basic-problem%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Reüel](https://wordpress.org/support/users/pronamic_reuel/)
 * (@pronamic_reuel)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/connection-to-ing-ideal-basic-problem/#post-14292907)
 * The connection between Pronamic Pay and ING seems to be working correctly, according
   to the € 1,00 and directory request tests. I’m not sure what is happening with
   the other amounts.
 * Have you tried a different browser (just in case)? If that still doesn’t work,
   I’d advise to contact ING as they should be able to clarify what is happening
   exactly at their end.
 *  Thread Starter [larido55](https://wordpress.org/support/users/larido55/)
 * (@larido55)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/connection-to-ing-ideal-basic-problem/#post-14294082)
 * thank you for advice
 * I am surprised… but it works!
    It was no possible to perform the testcases in
   Chrome, but in Edge no problems occured :- )
 * Best Regards

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Connection to ING iDEAL Basic – problem’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [larido55](https://wordpress.org/support/users/larido55/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/connection-to-ing-ideal-basic-problem/#post-14294082)
 * Status: resolved