Title: CONNECTION_ERROR : “cURL error 28
Last modified: April 12, 2022

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# CONNECTION_ERROR : “cURL error 28

 *  Resolved [lifestyletrading](https://wordpress.org/support/users/lifestyletrading/)
 * (@lifestyletrading)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/connection_error-curl-error-28/)
 * RESOLVED:After entering the access code again and refreshing the page, the message
   disappeared. I will close the support request. Sorry for the inconvenience.
 * It has always worked but now I get a message like below. With “protection active”
   there are no longer green check marks but red crosses. I have already deactivated
   and reactivated the plugin, also deleted and reinstalled it but nothing helps.
   Re-entering the passcode is also not the solution.
 * **The message I get is: **
    2022-04-12 16:58:51: An error occurred while checking
   the account status. Error: CONNECTION_ERROR : “cURL error 28: Operation timed
   out after 10001 milliseconds with 0 out of 0 bytes received” 2022-04-12 16:58:
   51: An error occurred while validating the API key. Error: Testing failed. Check
   your access code.
 * Hope Support can help further.
 * Eugene
    -  This topic was modified 4 years, 2 months ago by [lifestyletrading](https://wordpress.org/support/users/lifestyletrading/).
    -  This topic was modified 4 years, 2 months ago by [lifestyletrading](https://wordpress.org/support/users/lifestyletrading/).

Viewing 1 replies (of 1 total)

 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/connection_error-curl-error-28/#post-15552105)
 * Hello, [@lifestyletrading](https://wordpress.org/support/users/lifestyletrading/).
 * Thank you for letting us know. Contact us anytime.

Viewing 1 replies (of 1 total)

The topic ‘CONNECTION_ERROR : “cURL error 28’ is closed to new replies.

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## Tags

 * [connection error](https://wordpress.org/support/topic-tag/connection-error/)

 * 1 reply
 * 2 participants
 * Last reply from: [SergeM](https://wordpress.org/support/users/serge00/)
 * Last activity: [4 years, 2 months ago](https://wordpress.org/support/topic/connection_error-curl-error-28/#post-15552105)
 * Status: resolved