Title: Console errors from Tidio
Last modified: October 27, 2025

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# Console errors from Tidio

 *  Resolved [olppa](https://wordpress.org/support/users/olppa/)
 * (@olppa)
 * [5 months, 1 week ago](https://wordpress.org/support/topic/console-errors-from-tidio/)
 * I’m getting console errors and warnings from Tidio on basically all pages on 
   my site.
   Shopping cart page:Error: GET [https://code.tidio.co/nzgddc5kxasebv0vzsl4mrqjnvqv3o0y.js](https://code.tidio.co/nzgddc5kxasebv0vzsl4mrqjnvqv3o0y.js)
   NS_BINDING_ABORTED
 * Product page:
   Warning: Loading failed for the script with source “https://code.
   tidio.co/nzgddc5kxasebv0vzsl4mrqjnvqv3o0y.js”.
 * From the Tidio app I have disabled Tidio on the Shopping cart and Checkout page
   because they distract from the checkout process, but the warnings appear on other
   pages too.
 * I’m running WordPress 6.8.3, WooCommerce 10.2. Php 8.2, Nginx server with Redis
   object cache.
   You can test at [https://linssikauppa.fi](https://linssikauppa.fi)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fconsole-errors-from-tidio%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [olppa](https://wordpress.org/support/users/olppa/)
 * (@olppa)
 * [5 months, 1 week ago](https://wordpress.org/support/topic/console-errors-from-tidio/#post-18701027)
 * Hi,
   Our Tidio widget is not visible on our site at all.Here is another console
   error:GET [https://code.tidio.co/XXX.js](https://code.tidio.co/XXX.js) net::ERR_ABORTED
   404 (Not Found)asyncLoad @ (index):3581Any help?
    -  This reply was modified 5 months, 1 week ago by [olppa](https://wordpress.org/support/users/olppa/).
    -  This reply was modified 5 months, 1 week ago by [olppa](https://wordpress.org/support/users/olppa/).
 *  Thread Starter [olppa](https://wordpress.org/support/users/olppa/)
 * (@olppa)
 * [5 months, 1 week ago](https://wordpress.org/support/topic/console-errors-from-tidio/#post-18701229)
 * Solved it.
   It was because of a mismatch between Tidio identifier numbers. For
   some reason Tidio was trying to access the js-file with a wrong identifier.

Viewing 2 replies - 1 through 2 (of 2 total)

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## Tags

 * [errors](https://wordpress.org/support/topic-tag/errors/)
 * [warnings](https://wordpress.org/support/topic-tag/warnings/)

 * 2 replies
 * 1 participant
 * Last reply from: [olppa](https://wordpress.org/support/users/olppa/)
 * Last activity: [5 months, 1 week ago](https://wordpress.org/support/topic/console-errors-from-tidio/#post-18701229)
 * Status: resolved