Constant Contact Forms has experienced issues

  • Resolved svgrainne

    (@svgrainne)


    5 months, 4 weeks ago

    [2025-09-10T16:20:16.794611+00:00] API.INFO: ConstantContact_API::get_lists:420 access_denied: Request forbidden due to account status [] []
    [2025-09-11T15:26:05.214218+00:00] API.INFO: ConstantContact_API::get_lists:420 access_denied: Request forbidden due to account status [] []
    [2025-09-12T15:23:34.433200+00:00] API.INFO: Submitted contact data [“Extra information”,[{“first_name___7e7a6eef7e0a3734f39d6757b27d474b”:{“key”:”first_name”,”val”:”Bobby”},”last_name___86b6d953df0fd1bff8e02cde526c2b3c”:{“key”:”last_name”,”val”:”Ward”},”email___3c59495a3edf2d27cd20fc1987544522″:{“key”:”email”,”val”:”@gmail.com”},”email”:”@gmail.com”,”lists___f58af91a63c2d207b619c1dcdca40eb2″:{“key”:”lists”,”val”:””},”list”:[“cdc99e88-dfcd-11ec-b19f-fa163e0f8365”]}]] []
    [2025-12-12, 09:47] API.INFO: ConstantContact_API::get_lists:420 unauthorized: Unauthorized [] []

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    5 months, 4 weeks ago

    Hi @svgrainne

    Looks like at some point recently, the plugin and code got into a state where it was no longer able to refresh its access tokens, and needs someone to manually kick it in the britches so to speak.

    Use the “Disconnect” Submenu item and screen instructions to fully disconnect, and then that page should prompt for getting and pasting a new authorization code to get things tied back together.

Viewing 1 replies (of 1 total)

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