Title: Constant Declines
Last modified: May 10, 2024

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# Constant Declines

 *  Resolved [imagine2006](https://wordpress.org/support/users/imagine2006/)
 * (@imagine2006)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/constant-declines/)
 * In sandbox mode transactions are successful but the second I put it in Production
   mode everything gets declined. We are losing sales every day because everyone
   is getting declined.
 * this is one I did this morning in Production mode and got declined. The amount
   was for .01 and I did provide a street address and there were sufficient funds.
   Like I said this is happening for every customer. The phone number and email 
   address were really entered – I just blanked them out for here
 * > 2024-05-10T16:17:44+00:00 Notice {“request”:{“amount”:1,”currency”:”CAD”,”source”:”
   > clv_1TSTSAwsLaHbbPAp265btBtX”,”capture”:true,”description”:”Authorize and Capture”,”
   > metadata”:{“shopping_cart”:”WP 6.5.3 | WC 8.8.3 | 1.0.12″},”customer”:{“first_name”:”
   > <Scrubbed customer first name>”,”last_name”:”<Scrubbed customer last name>”,”
   > phone”:”**********”,”email”:”*************”}},”response”:{“status_code”:402,”
   > result”:”{\”message\”:\”402 Payment Required\”,\”error\”:{\”code\”:\”card_declined\”,\”
   > message\”:\”Street address is not provided\”,\”charge\”:\”F8A7RMBASCH9R\”,\”
   > declineCode\”:\”issuer_declined\”}}”},”ip_address”:”154.5.106.156″} Additional
   > context { “_legacy”: true }

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Clover eCommerce](https://wordpress.org/support/users/cloverecommerce/)
 * (@cloverecommerce)
 * [2 years ago](https://wordpress.org/support/topic/constant-declines/#post-17779346)
 * HI, imagine2006
 * Thank you for reaching out to us. Please send an email to our team at [wordpress@clover.com](https://wordpress.org/support/topic/constant-declines/wordpress@clover.com?output_format=md),
   so that we can get more information and help you further.
 *  [stremel](https://wordpress.org/support/users/stremel/)
 * (@stremel)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/constant-declines/#post-18022692)
 * I’m having a similar issue on our site with all orders failing, did you guys 
   ever find a resolution for this?
 *  Thread Starter [imagine2006](https://wordpress.org/support/users/imagine2006/)
 * (@imagine2006)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/constant-declines/#post-18022730)
 * [@stremel](https://wordpress.org/support/users/stremel/) no unfortunately, we
   had to stop using the plugin and use Square
 *  Plugin Author [Clover eCommerce](https://wordpress.org/support/users/cloverecommerce/)
 * (@cloverecommerce)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/constant-declines/#post-18025547)
 * [@stremel](https://wordpress.org/support/users/stremel/) Thank you for reaching
   out to us. We’re sorry you’re experiencing issues. Please send an email to our
   team at [wordpress@clover.com](https://wordpress.org/support/topic/constant-declines/wordpress@clover.com?output_format=md),
   so that we can get more information and help resolve your issue.
 * -Clover Ecommerce Team
    -  This reply was modified 1 year, 9 months ago by [Clover eCommerce](https://wordpress.org/support/users/cloverecommerce/).

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Constant Declines’ is closed to new replies.

 * ![](https://ps.w.org/clover-payments-for-woocommerce/assets/icon-256x256.png?
   rev=2729044)
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 * 4 replies
 * 3 participants
 * Last reply from: [Clover eCommerce](https://wordpress.org/support/users/cloverecommerce/)
 * Last activity: [1 year, 9 months ago](https://wordpress.org/support/topic/constant-declines/#post-18025547)
 * Status: resolved