[Plugin: Contact Form 7 Jetpack] Message Not Sent

Resolved Martin Césare
(@wp_martin)

14 years ago

Hi guys. I’ve been reading about the issues caused by Jetpack’s new Contact Form module but I seem to have a different problem.

I have a demo site that has the latest version of Jetpack, Contact Form 7 an WP.
I have deactivated the contact form in Jetpack
I have my contact form 7 using the “new” shortcode: [contact-form-7 id=”xxx” title=”xxxxxxx”]

… and when I try to send a message it get the “Sender’s message was failed to send” error.

What am I missing? I’m supposed to have done all the steps to fix the issue but it’s not working.

Any help will be good. Thanks!!!!!

PS: I’ve done this: http://contactform7.com/jetpack-overrides-contact-forms/

Tried erasing the problematic code (but it’s actually inactive): http://ww.wp.xz.cn/support/topic/plugin-jetpack-by-wordpresscom-jetpack-breaks-other-plugins-shortcodes-in-widgets?replies=6

I’ve read this: http://ww.wp.xz.cn/support/topic/plugin-contact-form-7-cf7-plus-jetpack-form-disappears-is-replaced?replies=13 and this: http://ww.wp.xz.cn/support/topic/plugin-contact-form-7-contact-form-not-working-in-widget?replies=9

Viewing 14 replies - 1 through 14 (of 14 total)

mikeotgaar
(@mikeotgaar)

14 years ago

Have you tried deleting the Jetpack plugin folder via FTP?

TMEH
(@19hansen86)

14 years ago

I have the same problem :S

TMEH
(@19hansen86)

14 years ago

Jetpack folder, deleted by FTP, stil not working 🙁

TMEH
(@19hansen86)

14 years ago

I discoverd that everything is fine if i have the new Contact Form 7 + Jetpack.. And use WordPress 3.3. When i update to the new 3.4 everything fuckup.. even when Jetpack not are on the server..

I conclude than WordPress 3.4 is made for the new Jetpack, and ther connection make it impossible to use Contact Form 7

Thread Starter Martin Césare
(@wp_martin)

14 years ago

@mikeotgaar, thanks for your suggestion. It didn’t work. 🙁

@19hansen86, ok… tht clue might give us some idea where to look now. Thanks!

If I find something new I’ll post back!

Gerry
(@metamezzo)

14 years ago

@wp_martin, what about the fix described in this thread?

http://ww.wp.xz.cn/support/topic/plugin-contact-form-7-contact-form-7-not-working-with-wordpress-34?replies=5

Thread Starter Martin Césare
(@wp_martin)

14 years ago

I’ll check that link right now! Thanks! 🙂

Thread Starter Martin Césare
(@wp_martin)

14 years ago

It worked! 🙂

In my case, in my demo site, the solution suggested by metamezzo worked in a second. All I had to do was activate the WP-Mail-SMTP plugin (I had it installed for some other reason) and the mails got going again.

I’ll see if this very same solution works on the real site (which I don’t have access to) and get back here. The demo site and the real site are on different Hosting companies.

Thanks metamezzo for your help!

Gerry
(@metamezzo)

14 years ago

np, @wp_martin, but thanks should go to jules_nz, the OP in that topic

Thread Starter Martin Césare
(@wp_martin)

14 years ago

Just thanked him, as well! 🙂

davidgrishaver
(@davidgrishaver)

14 years ago

I just installed the plugin WP-Mail-SMTP, never even looked at the settings, just installed and activated, and it fixed my contactForm7.

***I’d like to not have another plugin to manage. This seems like a temporary fix.***

Why does the update to 3.4 break contactForm7. How can I fix without the plugin?

Any ideas out there?

Thanks!

Thread Starter Martin Césare
(@wp_martin)

14 years ago

@davidgrishaver I’m also taking this as a temporary fix but I was unable to get the Contact Form 7 plugin working again with anything else. :/

Thread Starter Martin Césare
(@wp_martin)

14 years ago

I’m marking this thread as “Resolved”. I’ve just heard that this solution worked on the real site as well.

But I’ll be alert if a real solution comes and I will post it here.

Thank you everyone who contributed! Cheers!

steveosan
(@steveosan)

14 years ago

Deleted Jetpack and WP-Mail-SMTP through FTP. Reinstalled WP-Mail-SMTP. Didn’t touch the default settings. Forms still aren’t working. 🙁