Title: Contact form cache problem
Last modified: July 23, 2025

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# Contact form cache problem

 *  Resolved [gutcache](https://wordpress.org/support/users/gutcache/)
 * (@gutcache)
 * [10 months, 2 weeks ago](https://wordpress.org/support/topic/contact-form-cache-problem/)
 * Hello guys I have same theme and same issue like this one:
 * [https://wordpress.org/support/topic/spectra-form-not-working/](https://wordpress.org/support/topic/spectra-form-not-working/)
 * When I clear cache everything is ok, but after one day or so it won’t send a 
   message nor print ‘The form has been submitted successfully!’ message, only blank
   space after click on send.
 * Currently I’m using cloudflare cache through ‘WP Fastest cache’ but same thing
   was happening with W3 Total cache Disk.
 * When I’m logged into wordpress it works well and when I clear cache everything
   is ok for a day or so.
 * Could you please share the solution? Thank you

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [Mohsin Ghouri](https://wordpress.org/support/users/mohsinbsf/)
 * (@mohsinbsf)
 * [10 months, 2 weeks ago](https://wordpress.org/support/topic/contact-form-cache-problem/#post-18570708)
 * Hi [@gutcache](https://wordpress.org/support/users/gutcache/),
 * Sorry for the inconvenience caused to you.
 * You can resolve your issue by turning off file generation from the Spectra dashboard(
   [https://wpspectra.com/docs/file-generation/](https://wpspectra.com/docs/file-generation/))
   and clearing all the caches including the server-side cache.
 * Please try and let me know how it goes.
 * Have a nice day!
 *  Thread Starter [gutcache](https://wordpress.org/support/users/gutcache/)
 * (@gutcache)
 * [10 months, 2 weeks ago](https://wordpress.org/support/topic/contact-form-cache-problem/#post-18570938)
 * Thanks a lot for the quick reply. Turned off, so far so good. Will give final
   report in couple of days, thanks again!
 *  Thread Starter [gutcache](https://wordpress.org/support/users/gutcache/)
 * (@gutcache)
 * [10 months, 2 weeks ago](https://wordpress.org/support/topic/contact-form-cache-problem/#post-18572853)
 * Unfortunately it seems like the problem has returned as usual after 1-2 days.
   Not sure how could I troubleshoot this better…
    -  This reply was modified 10 months, 2 weeks ago by [gutcache](https://wordpress.org/support/users/gutcache/).
 *  [Mohsin Ghouri](https://wordpress.org/support/users/mohsinbsf/)
 * (@mohsinbsf)
 * [10 months, 2 weeks ago](https://wordpress.org/support/topic/contact-form-cache-problem/#post-18575344)
 * Hi [@gutcache](https://wordpress.org/support/users/gutcache/),
 * Sorry for the inconvenience caused to you.
 * I request you open a support ticket from here:[https://wpspectra.com/support/](https://wpspectra.com/support/)
   so that our support dev can check your site configuration and assist you.
 * Have a nice day!
 *  Thread Starter [gutcache](https://wordpress.org/support/users/gutcache/)
 * (@gutcache)
 * [10 months, 1 week ago](https://wordpress.org/support/topic/contact-form-cache-problem/#post-18581844)
 * Sorry I’m too lazy for that at the moment. Found that this causing the issue:
 * Empty string passed to getElementById().
 * that pointing to
 * mywebsite/wp-content/plugins/ultimate-addons-for-gutenberg/assets/js/forms.min.
   js?ver=2.19.11
    -  This reply was modified 10 months, 1 week ago by [gutcache](https://wordpress.org/support/users/gutcache/).
 *  [Mohsin Ghouri](https://wordpress.org/support/users/mohsinbsf/)
 * (@mohsinbsf)
 * [10 months ago](https://wordpress.org/support/topic/contact-form-cache-problem/#post-18586664)
 * Hi [@gutcache](https://wordpress.org/support/users/gutcache/),
 * I am sorry for the inconvenience.
 * I am not able to replicate on my installation. Can you please mention the steps
   through which we can replicate the issue on our installation.
 * Looking forward to hearing from you.
 * Have a nice day!
 *  Thread Starter [gutcache](https://wordpress.org/support/users/gutcache/)
 * (@gutcache)
 * [10 months ago](https://wordpress.org/support/topic/contact-form-cache-problem/#post-18586679)
 * It’s the nonce issue, solved by emptying the cache 2 times per day through clear
   option in WP Fastest cache. Resolved

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Contact form cache problem’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-addons-for-gutenberg/assets/icon-256x256.gif?rev
   =3240412)
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## Tags

 * [cache](https://wordpress.org/support/topic-tag/cache/)
 * [contact-form](https://wordpress.org/support/topic-tag/contact-form/)

 * 7 replies
 * 2 participants
 * Last reply from: [gutcache](https://wordpress.org/support/users/gutcache/)
 * Last activity: [10 months ago](https://wordpress.org/support/topic/contact-form-cache-problem/#post-18586679)
 * Status: resolved