Content Buttons

  • madhall

    (@madhall)


    8 years ago

    Hi,

    When I activate W3 total cache I can no longer use the “Add Media” button – it never loads…. can you please guide with the issue… i currently have it disabled…

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Fist Full of Crisco

    (@fistfullofcrisco)

    8 years ago

    1. Are you caching while logged in (e.g. Administrators)? If so, then ideally you dont want to do that because it could be interfering with the nonce value and/or minifcation could be messing with the js/css ordering.

    2. Are you using security header’s CSP policies section? If you are then it might be blocking access and you might need to adjust it.

    Thread Starter madhall

    (@madhall)

    8 years ago

    Hi there,

    1) I am not caching when logged in…
    2) I am also not using CSP policies section…

    unable to use the Add Media button on the frontend is a serious challenge… please gudide

    thanks

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    7 years, 11 months ago

    Hello, First of all, sorry for the late response.
    Can you please tell us which settings you used in W3TC? Is Minify enabled?
    The WordPress post editor uses JavaScript for all buttons on the screen including the add media button. A conflict can stop JavaScript from working which will disable the ‘Add Media’ button.
    If you have any other caching plugin installed it might conflict with W3TC. Try disabling the other caching plugins, if you have them installed while W3TC is activated and check if “Add media button ” is fixed.

    Best Regards,

    Marko

Viewing 3 replies - 1 through 3 (of 3 total)

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