Title: Content Encoding Error? Last modified: February 24, 2018 --- # Content Encoding Error? * Resolved [LesTexas60](https://wordpress.org/support/users/lestexas60/) * (@lestexas60) * [8 years, 3 months ago](https://wordpress.org/support/topic/content-encoding-error-24/) * Just loaded Elementor because it sounded like a great new tool to build my WP web Sites but I get an error as soon as I select use Elementor. Error- Content Encoding Error This is a brand new web site I even tried using this on a blank page. I only have one other plugin WP-Edit loaded and this is an Artisteer theme. Any suggestions would be appreciated. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcontent-encoding-error-24%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 14 replies - 1 through 14 (of 14 total) * Thread Starter [LesTexas60](https://wordpress.org/support/users/lestexas60/) * (@lestexas60) * [8 years, 3 months ago](https://wordpress.org/support/topic/content-encoding-error-24/#post-10011146) * I found a post where it instructed me to change the value in about:config network. http.accept-encoding to “true” and I can now start Elementor but it immediately says page not found even though I am on the page I am trying to use. * Any suggestions are appreciated. * [LogoLogics](https://wordpress.org/support/users/logologics/) * (@logologics) * [8 years, 3 months ago](https://wordpress.org/support/topic/content-encoding-error-24/#post-10011211) * Hi, * Welcome to the Elementor community! * Please read this, to see if your server is meeting all necesarry requirements ± [https://docs.elementor.com/article/38-requirements](https://docs.elementor.com/article/38-requirements) * I played around with Artisteer many years ago, but found the OceanWP theme so much better and easier to work with. This theme also plays very well with Elementor. * Please let me know if this helps! Annie - This reply was modified 8 years, 3 months ago by [LogoLogics](https://wordpress.org/support/users/logologics/). * Thread Starter [LesTexas60](https://wordpress.org/support/users/lestexas60/) * (@lestexas60) * [8 years, 3 months ago](https://wordpress.org/support/topic/content-encoding-error-24/#post-10011329) * Thanks for the suggestions Annie. I am up to all the specs you defined. I got past the page not found by changing the HTaccess code but am now stuck at a blank white screen. I have to say, I have never spent over 3 hours trying to get another plugin working with WP. This plugin looks very nice but getting it running should be much easier. I will try using the default them and see if that works later. * hanks for your help. * [LogoLogics](https://wordpress.org/support/users/logologics/) * (@logologics) * [8 years, 3 months ago](https://wordpress.org/support/topic/content-encoding-error-24/#post-10011406) * Hi, * I can imagine this must be frustrating. I can tell you I have 50+ sites running on Elementor and OceanWP and it works great. * Changing theme should tell you if its theme related ( in this case Artisteer ). Never heard about this combo ( artisteer – elementor )before, so who knows it is not compatible…. * Is this only happening when using a specific browser like Firefox? Is so is the issue gone if you try it in Chrome for example? - This reply was modified 8 years, 3 months ago by [LogoLogics](https://wordpress.org/support/users/logologics/). * [LogoLogics](https://wordpress.org/support/users/logologics/) * (@logologics) * [8 years, 3 months ago](https://wordpress.org/support/topic/content-encoding-error-24/#post-10011409) * Have you tried this by the way? * [https://docs.elementor.com/article/219-502-error-when-i-try-to-edit-with-elementor](https://docs.elementor.com/article/219-502-error-when-i-try-to-edit-with-elementor) * Thread Starter [LesTexas60](https://wordpress.org/support/users/lestexas60/) * (@lestexas60) * [8 years, 3 months ago](https://wordpress.org/support/topic/content-encoding-error-24/#post-10011489) * Tried Chrome and I got to a white screen… one step further. I will try a different theme later. * [LogoLogics](https://wordpress.org/support/users/logologics/) * (@logologics) * [8 years, 3 months ago](https://wordpress.org/support/topic/content-encoding-error-24/#post-10012148) * Yes, I am curious to know if Artisteer is even compatible with Elementor! I recommend anyways to give OceanWP a try, you can get creative all you want and easy to use as well! * Thread Starter [LesTexas60](https://wordpress.org/support/users/lestexas60/) * (@lestexas60) * [8 years, 3 months ago](https://wordpress.org/support/topic/content-encoding-error-24/#post-10012615) * I just tried using a couple of the default themes that come with WP. Twenty sixteen and twenty seventeen, in Chrome. Both of them take me to a blank white page. I loaded OceanWP and tried that. Same result – Blank White Screen… * This should not be this difficult. * Thread Starter [LesTexas60](https://wordpress.org/support/users/lestexas60/) * (@lestexas60) * [8 years, 3 months ago](https://wordpress.org/support/topic/content-encoding-error-24/#post-10012696) * Finally: I changed the Elementor settings. Click Elementor settings -> advanced- > Switch Editor Loader Method to ‘enable’. * Found this on an old Post. * [LogoLogics](https://wordpress.org/support/users/logologics/) * (@logologics) * [8 years, 3 months ago](https://wordpress.org/support/topic/content-encoding-error-24/#post-10012702) * Cool, that is what I suggested too: * > Have you tried this by the way? > [https://docs.elementor.com/article/219-502-error-when-i-try-to-edit-with-elementor](https://docs.elementor.com/article/219-502-error-when-i-try-to-edit-with-elementor) * All works fine now, even with Artisteer? * Thread Starter [LesTexas60](https://wordpress.org/support/users/lestexas60/) * (@lestexas60) * [8 years, 3 months ago](https://wordpress.org/support/topic/content-encoding-error-24/#post-10012734) * I saw your link earlier but there was no mention on the page about “White Screen”, it says if you get error 502, I didn’t have a error so I didn’t try that. My mistake. I reversed everything else I did and it is working now. Even with Artisteer Theme and on FireFox. Thanks for your help. * [LogoLogics](https://wordpress.org/support/users/logologics/) * (@logologics) * [8 years, 3 months ago](https://wordpress.org/support/topic/content-encoding-error-24/#post-10012745) * Awesome, glad it worked out this way. Hope you enjoy working with Elementor from now on! * Annie * Thread Starter [LesTexas60](https://wordpress.org/support/users/lestexas60/) * (@lestexas60) * [8 years, 3 months ago](https://wordpress.org/support/topic/content-encoding-error-24/#post-10026330) * Logo, I know this is a different question but you have been so helpful. I am trying to create a slide show in my Header area. I’ve found a couple plug-ins for Slide Show or Carousel but I can’t seem to find one with the option to allow a user to click the image and be taken to a new URL. This is basic in WP but escapes me in Elementor. Any suggestions would be appreciated. * Les * [mRoy62](https://wordpress.org/support/users/mroy62/) * (@mroy62) * [8 years, 1 month ago](https://wordpress.org/support/topic/content-encoding-error-24/#post-10162968) * For anyone else that comes across this, I had to also change the Elementor settings. Click Elementor settings -> advanced -> Switch Editor Loader Method to ‘enable’. Only had to do this after I migrated the site from 1and1 hosted servers to GoDaddy! Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Content Encoding Error?’ is closed to new replies. * ![](https://ps.w.org/elementor/assets/icon-256x256.gif?rev=3444228) * [Elementor Website Builder - more than just a page builder](https://wordpress.org/plugins/elementor/) * [Frequently Asked Questions](https://wordpress.org/plugins/elementor/#faq) * [Support Threads](https://wordpress.org/support/plugin/elementor/) * [Active Topics](https://wordpress.org/support/plugin/elementor/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/elementor/unresolved/) * [Reviews](https://wordpress.org/support/plugin/elementor/reviews/) * 14 replies * 3 participants * Last reply from: [mRoy62](https://wordpress.org/support/users/mroy62/) * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/content-encoding-error-24/#post-10162968) * Status: resolved