• Resolved dave12345678

    (@dave12345678)


    When I try to add the content restriction short code to one of my posts it doesnt work, and im not exactly sure if it has something to do with the ID of the subscription or something else. Do i have to alter the ID? and where am i supposed to enable it, i checked the settings and documentation i also looked online.

    The page I need help with: [log in to see the link]

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  • Thread Starter dave12345678

    (@dave12345678)

    Plugin version is Version 2.14.6 |

    Plugin Support alexandrubodea

    (@alexandrubodea)

    Hi @dave12345678,

    The ID of the subscription plan needs to be taken from Paid Member Subscriptions -> Subscription Plans -> then look at the ID column. So, let’s say you have a subscription plan with the ID 100; then, an example of the content restriction shortcode will be:

    [pms-restrict subscription_plans="177"]

    The content you wish to restrict

    [/pms-restrict]

    With this only the members who have an active membership to this subscription plan will be able to see the content.

    Note: It is very important to mention that the Administrator user role (Admin accounts) bypasses all kinds of content restrictions. Make sure that when you’re testing this, you are testing with a normal user account, for example, a user that has the Subscriber user role. You can make this test from an Incognito browser window.

    Note 2: Also, make sure of the type of quotation marks you’re using when using the subscription_plans parameter. They need to be the exact ones as the ones used in my example.

    Let me know if you still encounter this issue after checking the above information.

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