Content restriction shortcode not working

  • Resolved tceg

    (@tceg)


    4 years, 6 months ago

    Content restriction shortcode not working when adding more than 1 role.

    [um_show_content roles=’um_trustee,um_owner’]
    [/um_show_content]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    4 years, 6 months ago

    Hi @tceg

    What’s the role assigned to your test account? Try using an account with um_trustee or um_owner role.

    Regards.

    Thread Starter tceg

    (@tceg)

    4 years, 6 months ago

    I have tested it doesn’t work. It works only with the first one in the comma separated list.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    4 years, 6 months ago

    Hi @tceg

    Does your site have any caching plugin or server cache module? If so, please try disabling it temporarily and see if this is an issue with the cache.

    Regards,

    Thread Starter tceg

    (@tceg)

    4 years, 6 months ago

    Hi @champsupertramp

    No caching plugin or server module installed.

    kind regards

    Plugin Contributor Champ Camba

    (@champsupertramp)

    4 years, 6 months ago

    Hi @tceg

    How many roles are assigned to your test account?

    Could you please provide a screenshot of your User Roles? Please go to WP Admin > Ultimate Member > User Roles. You can upload the screenshot via imgur.com and then share the image URL here so we can review it.

    Regards,

    Thread Starter tceg

    (@tceg)

    4 years, 6 months ago

    HI @champsupertramp ,

    The default roles are assigned.

    Please see link below with screenshot.

    https://imgur.com/zuUstJW

    I just find it strange that only the role that is first gets used I tried it with both content restriction shortcodes both are the same.

    Kind regards

    • This reply was modified 4 years, 6 months ago by tceg.
    Plugin Contributor Champ Camba

    (@champsupertramp)

    4 years, 5 months ago

    Hi @tceg

    What are those default roles assigned to your test account? What are their user role slugs?

    Regards,

    Thread Starter tceg

    (@tceg)

    4 years, 5 months ago

    Hi, @champsupertramp

    I’ve tested with three different accounts each having a different. Using the below shortcode

    [um_show_content roles=’um_trustee,um_owner’]
    [/um_show_content]

    with different roles as the first one in the comma separated list only the first one applies e.g. the above shortcode should allow both um_trustee and um_owner to see the restricted content but only um_trustee are then able see the content this happens with different as the first role in the list.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    4 years, 5 months ago

    Hi @tceg

    Please try clearing the cache in WP Admin > Ultimate Member > Dashboard > User Cache and then try testing the shortcode.

    I think this is an issue with the UM cache. It doesn’t clear the old role after changing the role. This has been fixed in the pre-release version 2.3.0.

    Regards,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    4 years, 5 months ago

    Hey there!

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. 🙂

    Regards,

Viewing 10 replies - 1 through 10 (of 10 total)

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