Title: Continue button disabled
Last modified: July 2, 2025

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# Continue button disabled

 *  Resolved [webworks](https://wordpress.org/support/users/webworks/)
 * (@webworks)
 * [10 months, 4 weeks ago](https://wordpress.org/support/topic/continue-button-disabled/)
 * We have a google ad account ID and a merchant account iD (which are different).
   As I understand from Google support, these are separate services. I’ve been trying
   to “connect” woo for Google, and I have both Google ads open and the new merchant
   account open. But it says “we are using the store address to verify”. Note that
   the store address is different from the Google ad business verification. We are
   currently waiting our 7 day Google ad business verification. Is this why woo 
   for Google will not connect?
 * It seems to get stuck on the address and won’t go further. Do I need to use the
   same address in woocommerce as the corporation docs I gave for Google ad verification?
   Do I need to wait until Google ads are rotating again before I can do this?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcontinue-button-disabled%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Mahfuzur Rahman](https://wordpress.org/support/users/mahfuzurwp/)
 * (@mahfuzurwp)
 * [10 months, 4 weeks ago](https://wordpress.org/support/topic/continue-button-disabled/#post-18538870)
 * Hi [@webworks](https://wordpress.org/support/users/webworks/) ,
 * Thanks for reaching out, you’re right that **Google Ads** and **Google Merchant
   Center** are separate services, even though they work together.
 * The “Woo for Google” plugin uses your **store address in WooCommerce** during
   the verification process with Merchant Center. If that address doesn’t match 
   the one on file with Google (especially if you’re undergoing business verification
   for your Google Ads account), it can sometimes cause the setup to stall.
 * While the business verification for Google Ads is a separate process, inconsistencies
   between addresses across your Google accounts and WooCommerce can create friction
   during the setup.
 * To answer your questions:
    - **Yes**, it’s a good idea to use the **same business address** in WooCommerce
      as the one you submitted to Google for verification. It helps ensure consistency
      and can prevent verification issues.
    - You **don’t necessarily need to wait** for the Google Ads business verification
      to complete before connecting Woo for Google, but if the connection process
      is stuck on address verification, waiting for that process to finish (and 
      ensuring all details match) might help.
 * Thank you. Let us know if you have any more questions.
 *  Plugin Support [Feten L. a11n](https://wordpress.org/support/users/fetenlakhal/)
 * (@fetenlakhal)
 * [10 months, 2 weeks ago](https://wordpress.org/support/topic/continue-button-disabled/#post-18550913)
 * Hi there,
 * Thanks again for reaching out! Since it’s been a while, I’ll close this out for
   now, but we’re always here when you need us.
 * Apart from this, if you found our help useful, we’d love your feedback: [https://wordpress.org/support/plugin/google-listings-and-ads/reviews/#new-post](https://wordpress.org/support/plugin/google-listings-and-ads/reviews/#new-post)

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Continue button disabled’ is closed to new replies.

 * ![](https://ps.w.org/google-listings-and-ads/assets/icon.svg?rev=2775988)
 * [Google for WooCommerce](https://wordpress.org/plugins/google-listings-and-ads/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-listings-and-ads/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-listings-and-ads/)
 * [Active Topics](https://wordpress.org/support/plugin/google-listings-and-ads/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-listings-and-ads/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-listings-and-ads/reviews/)

## Tags

 * [cannot connect](https://wordpress.org/support/topic-tag/cannot-connect/)

 * 2 replies
 * 3 participants
 * Last reply from: [Feten L. a11n](https://wordpress.org/support/users/fetenlakhal/)
 * Last activity: [10 months, 2 weeks ago](https://wordpress.org/support/topic/continue-button-disabled/#post-18550913)
 * Status: resolved