Title: Continuing problems with password reset
Last modified: August 20, 2016

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# Continuing problems with password reset

 *  [fantasyteamadvice](https://wordpress.org/support/users/fantasyteamadvice/)
 * (@fantasyteamadvice)
 * [14 years ago](https://wordpress.org/support/topic/continuing-problems-with-password-reset/)
 * I have tried multiple fixes and just can’t seem to figure out what the problem
   is with resetting passwords on my website.
 * I have had multiple users complain that the reset password feature doesn’t work
   properly. I just used the reset password feature here at wordpress.org and it
   worked the way it was intended, but that is not what occurs on my site. I thought
   it might be a plugin I was running, but I deactivated them and I continue to 
   have the same problem.
 * When a user clicks the “lost password” button, it works as intended and they 
   enter their username or password and a link is emailed to them.
 * When the link is clicked it takes them to a screen on my website prompting them
   to change their password.
 * After they have entered their new password and verified it, they click reset 
   password, and they are directed back to the original lost password page.
 * It is a never ending loop, and the password never gets reset. I have tried to
   find answers to this in the forums, but it seems no one else is suffering a similar
   problem.
 * Thanks in advance for your help, I am hoping to get a quick response so I can
   make the changes soon.
 * Kyle J.
    [http://fantasyteamadvice.com](http://fantasyteamadvice.com)

The topic ‘Continuing problems with password reset’ is closed to new replies.

## Tags

 * [password](https://wordpress.org/support/topic-tag/password/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 0 replies
 * 1 participant
 * Last reply from: [fantasyteamadvice](https://wordpress.org/support/users/fantasyteamadvice/)
 * Last activity: [14 years ago](https://wordpress.org/support/topic/continuing-problems-with-password-reset/)
 * Status: not resolved

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